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Welcome to the RSS Feed of snom's support department!

Welcome to the RSS Feed of snom's support department!

Subscribe to snom support RSS Feed and get first-hand technical news about snom products, e.g. Firmware updates, FAQ updates, troubleshooting hints, etc.

Security Rollup 8.9.3.70

Further information and download links available Firmware/V8_9_3_70

--17 November 2017

Patch version 8.7.3.25.5 available

Further information and download links available here

--Madigan 12:50, 13 February 2014 (CEST)


Firmware Release 8.7.3.25 for snom3x0, snom8xx, snom 7xx, snom MeetingPoint and snom PA1

For further information check out the following pages:

--Madigan 09:50, 21 October 2013 (CEST)


forum.snom.com back online

forum.snom.com available again. There is still an issue with recognising captchas which is being worked on right now.

--Madigan 13:35, 09 April 2013 (CEST)


forum.snom.com under maintenance

forum.snom.com is experiencing some major issues and therefore is currently not accessible. We're working hard to get it back up and running as soon as possible.

--Madigan 17:35, 07 February 2013 (CEST)

Firmware Release 8.7.3.19 for snom3x0, snom8xx, snom 7xx, snom MeetingPoint and snom PA1

For further information check out the following pages:

--Madigan 14:15, 02 January 2013 (CEST)

Firmware Release 8.7.3.15 for snom3x0, snom8xx, snom 7xx, snom MeetingPoint and snom PA1

For further information check out the following pages:

--Madigan 14:15, 16 October 2012 (CEST)

Firmware Release 8.7.3.10 for snom3x0, snom8xx, snom 7xx, snom MeetingPoint and snom PA1

For further information check out the following pages:

--Madigan 17:37, 16 July 2012 (CEST)


Firmware Release 9.6.2 for snom m9 / snom m9r

This is latest stable firmware release for the snom m9 / snom m9r enhanced cordless VoIP phone model. For further information check out the following pages:

--Madigan 17:28, 14 May 2012 (CEST)

Firmware Release 8.7.3.7 for snom3x0, snom8xx, snom 7xx, snom MeetingPoint and snom PA1 (VPN Version is included)

For further information check out the following pages:

--Madigan 18:05, 16 April 2012 (CEST)


Firmware Release 8.4.35 for snom3x0, snom8xx, snom MeetingPoint and snom PA1 (VPN Version is included)

For further information check out the following pages:

--Madigan 17:01, 13 February 2012 (CEST)

Firmware Release 9.5.14 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Madigan 17:35, 03 February 2012 (CEST)

Firmware Release 9.5.7 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Madigan 10:43, 22 December 2011 (CEST)

Firmware Release 9.4.12 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Af@snom.de 10:43, 10 October 2011 (CEST)

Firmware Release 8.4.32 for snom3x0, snom8xx, snom MeetingPoint and snom PA1 (VPN Version is included)

For further information check out the following pages:

--feldtale 10:46, 19 August 2011 (CEST)

Firmware Release 9.4.7 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Madigan 17:42, 5 August 2011 (CEST)

Maintenance work: snom REDIRECTION SERVICE down

Sehr geehrte Kundin, sehr geehrter Kunde,

in der Zeit vom 09.08.2011, 23:00 Uhr MESZ bis 10.08.2011, 06:00 Uhr MESZ führt unser Webhoster Wartungsarbeiten an der Infrastruktur seines Rechenzentrums durch. Dadurch wird der

REDIRECTION SERVICE

mindestens 4 Stunden innerhalb des Wartungsfensters nicht erreichbar sein. Wir möchten uns im Vorfeld für die Notwendigkeit der Wartung entschuldigen und bitten um Ihr Verständnis.

Ihr snom Support Team.

Dear Sir or Madam,

maintenance work is scheduled between 09/August/2011 11:00 PM CET and 10/August/2011 06:00 PM CET for the infrastructure of one of our web hoster's data centers. The following services:

REDIRECTION SERVICE

will be unreachable for at least 4 hours within the given time frame. We would like to apologize for any inconvenience caused by the maintenance and thank you for your understanding.

Your snom support team.

--Af@snom.de 10:25, 5 August 2011 (CEST)

Firmware Release 9.4.4 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Af@snom.de 10:48, 5 July 2011 (CEST)

Firmware Release 9.3.9 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Af@snom.de 14:58, 30 June 2011 (CEST)

Firmware Release 8.4.31 for snom3x0, snom8xx, snom MeetingPoint and snom PA1 (VPN Version is included)

For further information check out the following pages:

--Af@snom.de 16:35, 28 March 2011 (CEST)

Firmware Release 9.2.33 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Af@snom.de 14:29, 11 November 2010 (CET)

Firmware Release 9.2.28 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Af@snom.de 13:06, 22 October 2010 (CEST)

Firmware Release 2.11 for snom m3

This is latest release for our snom m3 cordless VoIP phone model. For further information check out the following pages:

--Af@snom.de 16:57, 13 October 2010 (CEST)

Firmware Release 9.2.27 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Af@snom.de 16:57, 13 October 2010 (CEST)

Firmware Release 8.4.18 for snom3x0, snom8xx, snom MeetingPoint and snom PA1

For further information check out the following pages:

--Af@snom.de 18:29, 28 August 2010 (CEST)

Firmware Release 2.0.9 for snom m3

This is latest release for our snom m3 cordless VoIP phone model. For further information check out the following pages:

--Alex 16:40, 15 July 2010 (CEST)

Firmware Release 9.1.56 for snom m9

This is latest stable firmware release for the snom m9 enhanced cordless VoIP phone model. For further information check out the following pages:

--Alex 10:59, 10 June 2010 (CEST)

Firmware Release 8.2.35 for snom3x0, snom820 and snom MeetingPoint

For further information check out the following pages:

--Alex 10:51, 10 June 2010 (CEST)

Firmware Release 8.2.29 for snom3x0, snom820 and snom MeetingPoint

For further information check out the following pages:

--Alex 13:48, 22 April 2010 (CEST)

Release candidates 8.2.24 can be downloaded from snom's Document Management System (DMS)

A new release candidate (BETA) for all snom phones (except snom m3) can be downloaded:

Please login at http://dms.snom.com and use the credentials provided in the above links.

--Alex

Firmware Release 8.3.6 for snom870

For further information check out the following pages:

--Alex 18:33, 25 January 2010 (CET)

Release candidates 8.2.22 can be downloaded from snom's Document Management System (DMS)

A new release candidate (BETA) for all snom phones (except snom m3) can be downloaded:

Please login at http://dms.snom.com and use the credentials provided in the above links.

--Alex 09:16, 10 December 2009 (CET)

snom's Forum goes German - das bekannte internationale snom Forum nun auch auf deutsch

We now offer to our german native speakers german support space "Deutsches Forum" in a familiar location: http://forum.snom.com. Subscribe for free and change the language option on the bottom of the main page, that's it to get started...


Wir bieten unseren deutschen Kunden nun endlich einen Platz zum Austausch ihrer Erfahrungen, zum Lösen ihrer Probleme und zum Veröffentlichen ihrer Hinweise auf DEUTSCH! Unser deutschsprachiges Support- Team unterstützt Sie dabei gerne. Melden Sie sich unverbindlich und kostenlos an, legen Sie deutsch als Standardsprache fest und los gehts...

--Alex 01:05, 21 November 2009 (CET)

Release candidates 7.3.30 and 8.2.18 can be downloaded from snom's Document Management System (DMS)

A new release candidate for all snom phones (except snom m3) can be downloaded:

Please login at http://dms.snom.com and use the credentials provided in the above links.

--Alex 00:55, 21 November 2009 (CET)

Release candidates 7.3.29 can be downloaded from snom's Document Management System (DMS)

A new release candidate for all 3x0 snom phones (except snom m3) can be downloaded:

Please login at http://dms.snom.com and use the credentials provided in the above links.

--Alex 18:42, 29 October 2009 (CET)

New Beta Firmware 2.0.4 for snom m3

This is latest beta for our snom m3 cordless VoIP phone model. For further information check out the following pages:

--Alex 15:53, 25 September 2009 (CEST)

Release candidates 8.2.16 can be downloaded from snom's Document Management System (DMS)

A new release candidate for all snom phones (except snom m3) can be downloaded:

Please login at http://dms.snom.com and use the credentials provided in the above links.

--11:54, 25 September 2009 (CEST)

Firmware Release 8.2.11 for snom820

For further information check out the following pages:

--Alex 11:40, 8 September 2009 (CEST)

Firmware Release 7.3.26 for snom3x0 series

For further information check out the following pages:

--Alex 11:38, 8 September 2009 (CEST)

Release candidates 8.2.11 can be downloaded from snom's Document Management System (DMS)

A new release candidate for all snom phones (except snom m3) can be downloaded:

Please login at http://dms.snom.com and use the credentials provided in the above links.

--Alex 16:02, 25 August 2009 (CEST)

Release candidates 8.2.10 can be downloaded from snom's Document Management System (DMS)

A new release candidate for all snom phones (except snom m3) can be downloaded:

Please login at http://dms.snom.com and use the credentials provided in the above links.

--Alex 18:15, 14 August 2009 (CEST)

Release candidates 7.3.26 and 8.2.9 can be downloaded from snom's Document Management System (DMS)

Our snom partners can download new release candidates for all snom phones (except snom m3):

Please login at http://dms.snom.com and use the credentials provided in the above links.

--Alex 09:38, 11 August 2009 (CEST)

Release candidates 7.3.24 and 8.2.7 can be downloaded from snom's Document Management System (DMS)

Our snom partners can download new release candidates for all snom phones (except snom m3):

  • Branch 7.3: 7.3.24
  • Branch 8: 8.2.7

Please login at http://dms.snom.com or contact our development/support for trial access.

--Alex 19:24, 27 July 2009 (CEST)

Firmware Release 7.3.23 for snom3x0 series

For further information check out the following pages:

--Alex 17:02, 3 June 2009 (CEST)

Firmware Release 7.3.22 for snom3x0 series

For further information check out the following pages:

--Alex 15:49, 20 May 2009 (CEST)

Firmware Release 2.0.2 for snom m3

This is latest release for our snom m3 cordless VoIP phone model. It solves stability issues and delivers major bugfixes. For further information check out the following pages:

--Alex 16:19, 5 May 2009 (CEST)

Release candidates 7.3.19 and 8.2.2 can be downloaded from snom's Document Management System (DMS)

Our snom partners can download new release candidates for all snom phones (except snom m3):

  • Branch 7.3: 7.3.19
  • Branch 8: 8.2.2

Please login at http://dms.snom.com or contact our development/support for trial access.

--Alex 14:28, 9 April 2009 (CEST)

Updated: Automatic Update from Version 6.X to Version 7.3.14

This automatic update will now go directly from all previous firmware versions to version 7.3.14, which is snom's latest stable, feature rich, field approved firmware for snom3x0 phones (snom300, snom320, snom360, snom370). Additionally the bootloader update (used to be only in V7.1.33) is also included. The manual update steps have been changed, too. Please check out:

--Alex 12:48, 7 April 2009 (CEST)

New Metasearch facilitates access to knowledgebase

Meanwhile snom's support knowledgebase contains a lot of useful information including FAQ, articles, descriptions, settings, etc. but unfortunately searching (and finding) has always been difficult due to search engine restrictions. Additionally we were looking for a chance to allow easy troubleshooting even those customers who don't know about the WIKI knowledgabase at all. The common solution is the english/german Metasearch frontend, check it out and send your feedback:

--Alex 14:08, 24 March 2009 (CET)

Auto Provisioning Test Tool for Plug-and-Play method available

There's a test tool available which allows anybody to implement a very easy-to-use auto provisioning environment w/o DHCP server options. The tool supports the PnP feature which is integrated in snom3x0/8x0 phone firmware natively. Check out the following link:

Alex 17:12, 27 February 2009 (CET)

Firmware Release 8.1.3 for snom820

This is the 2nd release for the recently launched snom820 model. It solves stability issues, delivers minor bugfixes and a couple of new features, e.g. full WLAN support. For further information check out the following pages:

Alex 11:56, 26 February 2009 (CET)

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