Snom m3/Online Manual
From Snom User Wiki
Linux GPL Information
The Linux-based firmware used in the snom m3 includes program components licensed under the GNU General Public License (GPL). snom uses these program components under the specific terms of the GPL. sSnom has listed the program components used together with the relevant license information. The source code can be downloaded.
Features
- Display:128 x 128 pixels, 65.536 colours and backlit 3 concurrent VoIP calls SIP 2.0 (RFC3261)
- Operating time: 8 hours talk/ 100 hours standby
- Address book: 170 entries
- Speakerphone
- Automatic registration of handset to gateway
- High capacity Li-Ion battery
- Hearing aid compatible
National Language Support
General Features
- Dimensions:
approx. 21x126x50mm (handset) approx. 80x73x21mm (charger) approx. 28x144x166mm (gateway)
- Weight:
approx. 98g (handset with battery) approx. 66g (charger) approx. 260g (gateway)
- Battery pack: Li-Ion
- Separate charging cradle for handset
- Hearing aid compatible
- Operating time, 10 hours talk/100 hours standby
- Automatic registration of handset to gateway
- DECT GAP compliant
- DECT Standard: EU & US (6.0)
- Range up to 50 m indoor,up to 300 m outdoor
- Belt clip
Connectors
- 1 x LAN: RJ45
(Ethernet, IEEE 802.3 ,10 Mbps)
- Power: Gateway 12 V DC ,5 V DC: Charger
- Headphone jack (2.5 mm)
User Interface
- Display: 128 x 128 pixels, 65536 colors and backlit
- 12 key numerical keypad; 5-key navikey; 2 softkeys; 2 hook keys; Sidekeys (vol+/-, speakerphone)
- Caller-ID
- Message waiting indication
- Address book (170 entries)
- Speed dialling
- Local dial plan
- Lists of missed, received and dialed calls (20 entries)
- Call waiting indication
- Clock, daylight saving, call timer
- Menu-driven user interface
- Polyphonic ring tone selection
- Speakerphone
- Auto answer (when handset is lifted from charger)
- Key lock option
- Battery charge level indicator
Audio Features
- Mute (disable microphone – softkey activation)
- Receiver volume control – 6 level
Seperate settings for handsfree and headset/earpiece
- Ringer volume – 6 levels + off (silence ringer-icon will be displayed)
- Key sounds – click, DtMF and special tones
- Low battery & out of range audible warnings
Call Features
- Hold
- Call transfer (Attended and Blind); call hold SIP;
- Music on hold support (only via PBX)
- Divert
- Conferencing (2 handsets + 1 VoIP)+ (1 handset + 2 VoIP); One conference at a time.
- Call park, call pick-up (only via PBX)
- Call waiting/switching between calls
- Redialing
- 3 concurrent VoIP Calls (SIP 2.0 – RFC3261)
- 8 handsets; Only 6 alerting handsets at a time.
- Intercom – handset to handset via gateway
- Call forward all, on busy, on no answer (support for soft switch)
- Caller ID with name from phonebook
- Voice mail support (reception and handling of voice mail indication, and call to voice mail server)
Web Server
- Embedded HTTP web server
- Easy configuration of the phone, remote configuration
- Password protection
Codecs Audio
- G.711 (64 kbps, A-law & u-law)
- G.729AB
- ILBC (Internet Low Bit Rate CODEC)
SIP
- RFC3261 compliance
- Digest/basic authentication
- DNS SRV (RFC3263), redundant server support
- Offer/answer (RFC3264)
- Message Waiting Indication (RFC3842),subscription for MWI events (RFC3265)
- DTMF sending in call (in band, info message and RFC2833)
- STUN Client (NAT traversal)
- rport (RFC3581) REFER (RFC3515)
- 8 SIP registrations with different SIP servers/registrars
- SIP configuration via http-page or from handset
Installation
- Remote firmware update (HTTP/TFTP)
- Warning – Network outage, VoIP service outage
- Reset button
- Power, Network, Registered, Call Indicators on Gateway
- NEtEQ by GIPS
- VLAN
- DECT interface (EU) or DECT 6.0 (USA/Canada)
- WiFi friendly
Basic Settings
Before you start using your phone, we strongly recommend that you set the handset language, country, and the time zone to ensure that your phone functions properly. Press the OK key to enter the main menu.
How To Set The Handset Language
The individual handset language setting determines in which language the text on the display is presented.
- In the main menu choose settings and press the OK key.
- Choose system settings. When prompted for a pin code, type the pin code (default: 0000)and press the OK key.
- Choose a language and press the OK key.
If you have selected a language you do not understand and you cannot find the language menu to change the setting, proceed as follows: In Idle mode, press the OK key to enter the main menu and then type 888. The language list is displayed. Select the language of your choice and press the Ok key.
How To Specify a Country
Specifying the country where the phone is located ensures that your connection functions properly.
- In the main menu choose Settings and press the OK key
- Choose Telephony settings, press the OK key, and then choose Country. Press the OK key.
- Press the navigation up or down key and navigate to the country you are in, then press the OK key.
- Confirm with the Yes key to reset the gateway. The gateway will then reload new configuration.
NOTE: The handset language and country setting are independent of each other. You can change the handset language whenever you want, but we recommend that you only change the country setting when you take your snom m3 to another country.
How To Change The Time Zone
Setting the time zone properly ensures that the time displayed in the idle mode screen corresponds to the time zone you are in.
- in the main menu, choose settings, and then press the Ok key.
- Choose system settings. When prompted for a Pin code, type the Pin code (default: 0000). Choose time and date. Press the Ok key.
- Choose time zone, press the Ok key, and then select the appropriate time zone. Press the ok key.
You should also verify that the time format and the daylight saving settings are correct. Date and time are automatically synchronized with a time server on the internet to ensure that the time and date displayed on the handset is always correct.
- Check time server, use a time server in your country for exact time: par example ptbtime1.ptb.de in Germany. ( Alternate: time1.rrzn.uni-hannover.de or time2.rrzn.uni-hannover.de ) The time servers has to deliver the time conform to the Network Time Protocol (NTP).
How To Set The Primary VoIP Line For Outgoing Calls
You must set a primary VoIP line for each handset. This line is used for outgoing calls when you press the Green phone key. You can choose from eight SIP accounts.
- in the main menu, choose settings, and then press the Ok key.
- Choose telephony settings, press the Ok key, and then choose VoIP line. Press the Ok key.
- When prompted for a Pin code, type the Pin code (default: 0000), and then press the ok key.
- Choose the account for the primary line, and then press the Ok key.
(We recommend to set up VoIP line with the Internet browser and the Web Interface of the gateway.)
How To Set Call Groups
If you have more than one handset, you must specify from which account or accounts you want each handset to receive calls. To do this use Call groups.
- In the main menu, choose settings, and then press the Ok key.
- Choose telephony settings, press the Ok key, then choose call groups and then enter your Pin code (the default Pin code is 0000). Press the Ok key. All account names for the VoIP accounts you subscribe to are listed. Clear any accounts for which you do not want the current handset to receive calls, and then press the Ok key.
Making and Answering Calls
The following sections describe how to make calls with the snom m3.
When you make and receive internet calls, the following icons are displayed:
Calling
ongoing call
When you receive an incoming Internet call, the Caller Identity (ID) is always displayed. If the caller is stored as a contact, the contact name is displayed instead of the Caller ID. If the caller has blocked displaying of the number, no Caller ID is displayed.
How To Make A Call
In idle mode, type the number you want to dial and then press the Green phone key.
How To End A Call
Press the Red phone key.
How To Make A Call Using Contacts
- in the main menu, choose contacts, and then press the ok key.
- Choose the contact you want to call and then press the green phone key. The default number is dialed.
If you want to call a contact and use another number than the default number, do the following:
- in the main menu, choose contacts and then press the ok key.
- Choose the contact you want to call and then press the ok key.
- Choose a number from the list and then press the green phone key.
How To Make A Call Using The Call Log
- in idle mode, press the call log soft key or choose call log from the main menu and then press the ok key.
- Choose the number you want to call and then press the green phone key.
How To Make A Call Using Redial
- Press the right soft key for options, choose redial and then press the ok key. The most recently dialed number is displayed.
- Press the green phone key to call the number.
How To Make An Emergency Call
Enter the emergency number and then press the Green phone key. You cannot make emergency calls in the following situations:
- Firmware update is in progress
- handset batteries are drained
- Power failure
- handset is out of range of the gateway
How To Answer A Call
Pick up the handset and then press the green phone key. You can also set the to auto answer so that when you pick up the handset from the charger, you have automatically answered the call.
Callwaiting – Hold/Unhold
To switch between calls, you have to press the Hold key. The call you had is put on hold. To retrieve the call press the Options key, then select retrieve call and press the Ok key or just press the Red phone key.
Multiple Call Handling
To make another call you have to put the first party on hold, and then just dial the number of the second party as you would normally dial a number. By pressing the Options key you then can
- swap the calls,
- initiate a 3-way conference,
- or transfer the two active calls (join those two, see transferring calls for more details).
Attended Transfer
If you receive a call, which you need to transfer to a third party, put the first caller on hold (see how to switch between two calls). Then dial the number of the party you want to connect the first caller. If the third party wants to talk to the first caller, press the options key select transfer and press Ok key. The two parties get connected and the returns to idle mode.
Unattended Transfer
When receiving a call and you want to transfer the call unattended to a third party press the hold key then the options key, then select transfer and press the Ok key. Enter the third party extension number and press the ok key. The call is transferred to the third party extension.
Advanced Settings
Call Forwarding
Contact your administrator for your IP PBX's star code(s) for this function and set them on the phone's web interface. Activate and deactivate the function on your handset.
How To Set Auto Answer
Auto answer allows you to answer incoming calls automatically, when you pick up the handset from the charger.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose Telephony settings, press the Ok key, and then choose Answer mode. Press the Ok key.
- Choose Auto answer, press the Ok key, and then select Enabled. Press the Red phone key.
How To Set Any Key Answer
Any key answer allows you to answer incoming calls by pressing any key on the keypad.
- In the Main menu, choose Settings and then press the Ok key.
- Choose Telephony settings, press the Ok key, and then choose Answer mode. Press the Ok key.
- Choose Any key answer, press the Ok key, and then select Enabled. Press the Red phone key.
How To Specify a VoIP Voicemail Number
You can specify a VoIP voicemail number for each VoIP account selected in Call Groups. For more information see on Call Groups.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose Telephony settings, choose Voicemail, and then press the Ok key.
- Choose the preferred account, and then choose Voicemail.
- Enter the voicemail number, press the Ok key, and then the Yes soft key to save.
- Choose Subscription, and then enter the SIP address of the subscription service. (Contact your Internet Telephony Service Provider for more information on this feature.)
- Press the Ok key, and then the Yes soft key to save.
- Press Ok to reset.
How To Specify a VoIP Line For Outgoing Calls
For each handset the VoIP line settings determines which VoIP account is used for outgoing VoIP calls.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose Telephony settings, press the Ok key, and then choose VoIP line. Press the Ok key, and then
enter the PIN code (default: 0000), and then press the Ok key.
- Select the VoIP account you want to use for outgoing VoIP calls. All nicknames for the VoIP accounts
you subscribe to are listed. If you only have one account, only one nickname is listed (default: Identity 1).
How To Enable Or Disable Daylight Saving Time
The Daylight saving time increase the Display clock in summertime for a half year exactly 1 hour.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose System settings, press Ok, enter the PIN code (default: 0000), press the Ok key.
- Choose Time and date, and then Press the Ok key.
- Choose Daylight saving, press the Ok key, and then select 1 hour DST or No DST or Automatic DST (default: automatic DST). Press the Ok key.
How To Change The Display Contrast
- In the Main menu, choose Settings and then press the Ok key.
- Choose System settings, press Ok, enter the PIN code (default: 0000), press the Ok key.
- Choose Handset settings, and then press the Ok key.
- Choose Display contrast, press the Ok key, and then use the navigation keys to select the preferred contrast. By pressing the Restore soft key, you restore the default Display contrast.
How to restore the default Display contrast
In the Main menu, press 555, and then press the Yes soft key, when prompted to restore the contrast.
How To Check the Firmware Version
If you want to check the firmware version, which is installed, change in Idle mode and press the Volume up key at the side of the snom m3. Then scroll with Navigation key down. In the list you can check under title gateway and handset the firmware version.
How To Revert To An Older Firmware Version
- In the Main menu, choose Settings, and then press the Ok key.
- Choose System settings, press Ok, enter the PIN code (default: 0000), press the Ok key.
- Choose Firmware update, press the Ok key.
- Use the arrow keys to navigate to the Advanced tab, choose the preferred update.
- With the View Key you see the information about the Software version.
- With the Back key you come back to the previous screen. Press the Ok key to start reverting.
- Press the Yes soft key to confirm to change the firmware.
How To Reset Gateway To Load New Configuration
If the Configuration settings for VoIP or Network was changed with the handset or with the Web interface, you have to reset gateway to run the new configuration on gateway. You will be asked to reset the gateway, in case it is necessary and you use the handset. When you denied restart then you have to do it later manually in this way:
- In the Main menu, choose Settings, and then press the Ok key
- Choose System settings, press Ok, enter the PIN code (default: 0000), press the Ok key.
- Choose Reset Gateway. Press the Ok key .
- Press the Yes soft key when asked to reset. The Gateway will restart with the new configuration.
Alternate press the Reset button on the rear of the gateway to load new configuration.
In Web Interface you have first to save and then to reboot lo load the new configuration in gateway.
How To Recover Handsets in DOS mode
If the handsets are out of service somehow, try to recover them with the fowllowing way:
Caution!
Do not use this procedure with a firmware below V.1.15. Only use from V.1.15 on!
- 1. Check the server and path for firmware update in the Web User Interface.
- 2. Reset the gateway by a long keypress on the button on the back of the gateway.
- The handsets will de-register from the gateway and will automatically register to the gateway again. The gateway will search for the firmware with the same version as the gateway to upgrade handsets.
Trouble in gateway:
If the gateway does not find the version for the handsetss in the given path, it will try and try until the path changes to a path containing the version.
Trouble in handsets:
If the handset does not automatically register, remove the battery from the handset, reinsert it and power the handset on. The handset should at some point show un-registered. If not, you can force a deregistration by pressing the '0'-key on the keypad for > 10 minutes. Then remove the battery and replace it again.
How To Change The Default PiN Code
The default PIN Code is 0000. To protect settings in the gateway change the PIN Code into a new.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose VoIP settings, press Ok, enter the PIN code (default: 0000), press the Ok key.
- Choose Change PIN Code, press the Ok key.
- Enter the new PIN code, press the Ok key.
- Press the Yes soft key to confirm to change of PIN Code.
- Press the Back key two times to come back to the Main menu.
How To Change Access Code
The access code is used for calculating encryption keys during the initial pairing of handsets to the gateway. To ensure privacy, the access code must be changed. Handset and gateway access codes must be equal. When registering a new handset, ensure that its access code is modified to the same value as the access code of the gateway.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose System settings, press Ok, enter the default PIN code 0000,then press the Ok key.
- Choose Access code, press the Ok key.
- Choose gateway, press the Ok key.
- Enter the new access code, then press the Ok key.
- Press the Yes soft key to confirm to change of PIN Code.
- Confirm with Ok key the information about changing also gateway access code
- Choose handset, press the Ok key.
- Enter the new access code, then press the Ok key.
- Press the Yes soft key to confirm to change of PIN Code.
- Press the Back key four times to come back to the Main menu.
How To Use IPEI Matching
IPEI means "International Portable Equipment Identity" and is a number, that identifies every single device.
Caution! Warning!
Using IPEI-Matching the incorrect way may lead to strange behaviour like, handsets deregistration or connection loss!
IPEI matching is only required if you use mass-deployment (e.g. carrier usage), in this case you can make sure that a new handset gets a specific "handset Number".
snom strongly recommends not to use it/play around with these settings if not urgently required!
The way MatchIPEI works:
- 1. Enable Match IPEI in the Web User Interface: "Advanced" > Section "Security" > "Match IPEI to HS Number: Disable".
- 2. Below type in all IPEI numbers for the handsets in the corresponding handset spaces.
- 3. Turn off all handsets and reboot the gateway by pressing the reset button to enable registration mode.
Note: V1.11 will startup with enabled registration mode if Match IPEI is enabled and will be active for at least 5 minutes.
- 4. Turn on one handset at a time which is supposed to be registered on the gateway.
Note: If the handset was registered on the gateway before, it will be deregistered and it will need to register again.
- 5. Place the handset in the charger.
- 6. When one handset is correctly registered, then turn on the next handset.
- 7. Repeat step 4-6 until all handsets are registered.
Do not change the handset's IPEI settings on the Web User Interface after this procedure. Else the handset will be deregistered at next reboot of the gateway.
Note: V1.07 has a minor bug: The handsets will not get the deregistered information, if they are powered on during rebooting the gateway. The registration mode is neither automatically reactivated in V1.07. Press the reset button to register the handset again.
Network Settings
You use Network settings to configure your snom m3 for the Ethernet network. Typically, you configure the Network settings on Browser program with the Web interface on the gateway; you can do it also using the handset, but not so fast.
How To Access Network Settings
- In the Main menu, choose Settings, and then press the Ok key.
- Choose Network settings, press the Ok key, and then enter your PIN code (the default PIN code is 0000)
Press the Ok key. You can change now your Network settings.
What Network Settings Means
NAT provisioning, allows configuration of features for resolving of the NAT - Network Address Translation. These features enable interoperability with most types of routers; see section “NAT provisioning” for further description. DHCP, allows changes in protocol for getting a dynamic IP address. Virtual LAN, specifies the Virtual LAN ID and the User priority. IP Mode, specifies using dynamic (DHCP) or static IP address for your snom m3 VoIP phone. IP address, if using DHCP empty. Only write in, when you use static IP address. Subnet mask, if using DHCP, empty. Only write in, when you use static IP address. DNS server, if using DHCP, empty. Only write in the DNS server address of your Internet service provider, when you use static IP address. (DNS = Dynamic Name Server) Default gateway, if using DHCP, empty. Write in the IP address of your router, when you use static IP address.
NaT Provisioning
If the phone is located behind a router, some features in the gateway of the snom m3 must be set in order to let the SIP service provider reach the VoIP phone over the router.
This phone includes the following three features: STUN, RPORT and SIP-ALG circumvention Which features to select depends on the used router.
This phone provides a set of predefined configuration templates, namely:
Configuration 1, used when the SIP phone is located behind a router.
Configuration 2, used when the SIP phone is located behind a symmetric router.
Configuration 3, used when the SIP phone has a public IP address or it is located behind a SIP aware router and you wish to utilize the routers SIP aware capabilities.
Configuration 4, used when the SIP phone is located behind a SIP aware router and you wish to circumvent the routers SIP aware capabilities Manual, used, in case profile 1..4 are not sufficient
How To Change the Predefined NaT Configuration
NAT configuration can be changed to one of the predefined configurations (recommended)
- In the Main menu, choose Settings, and then press the Ok key.
- In settings menu select Network settings, press Ok.
- Enter the PIN code (default: 0000), press the Ok key.
- Select NAT Provisioning, then press the Ok key.
- Select one profile with Navigation keys, then press the Ok key.
- Press Back key to change menu and confirm to reset the gateway with Yes key.
How To Set Manual NaT Configuration
NAT configuration can set manually by selecting manual profil in the NAT Provisioning menu If manual settings are equal to any of the 4 preset profiles, then the predefined profile will be marked.
STUN mode, enables or disables STUN feature. STUN keep alive, sets STUN refresh timing in seconds (default: 90). RPORT mode, enables or disables RPORT. SIP Port, selects the source port of incoming SIP traffic from SIP Provider. By selecting a non-standard SIP port - different from 5060 - , SIP ALG in some routers can be circumvented
How To Change The IP Mode
The snom m3 use as default IP Mode dynamic. IP addresses with Dynamic Host Configuration Protocol - DHCP, are easier to handle for the most users. This means that your broadband modem or router assigns a IP address to the snom m3, each time you turn on the phone. However if you use static IP Addresses on your local network, the snom m3 should also get static IP Address.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose Network settings, and then press Ok key.
- Enter the PIN code (default: 0000), press Ok key.
- Choose IP mode, and then press the Ok key.
- Select Static, and then press two times the Back soft key.
- If prompted to reset gateway, confirm with the Yes key.
In case you have changed the IP Mode to static, you must entry information about IP address, Subnet mask, DNS server and Default gateway. This information is part of the network information you received from your administrator or from a computer in your local network, but no network device or VoIP phone should have the same IP Address in your local network, otherwise the communication could be disturbed.
Note: On some routers port forwarding must be enabled for the snom m3 to work properly If you use port forwarding, all incoming traffic is forwarded to an internal IP address that you specify, and you must ensure that the router always assigns the same IP address to the snom m3. For more information, refer to your router user manual.
How To Disable StUN
In the snom m3 STUN is enabled by default. To use STUN, you have to enable STUN feature in your router. If you do not have this feature in your router, you should disable STUN in the gateway of the snom m3 IP phone.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose Network settings, and then press Ok key.
- Enter the PIN code (default: 0000), press Ok key.
- Choose NAT provisioning, and then press the Ok key.
- Choose Manual setting, and then press the Ok key.
- Choose STUN mode, and then press the Ok key
- Select Disabled, and then press the Ok key, and then press two times the Red phone key.
- Press the Yes key to reset the gateway.
Alternate use Configuration 2 or Configuration 3, see -> How To Change the Predefined NaT Configuration
How To Change The StUN Keep Alive Interval
The default STUN keep alive time is 90 seconds. However, if you experience router problems, decreasing the interval might help you solve your problem.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose Network settings, and then press Ok key.
- Enter the PIN code (default: 0000), press Ok key.
- Choose NAT provisioning, and then press the Ok key.
- Choose Manual setting, and then press the Ok key.
- Choose STUN keep alive, and then press the Ok key
- Press the Erase soft key to delete the current settings, write a new interval, and then press the Yes soft key
when prompted to save changes
- Press the Back button two times and confirm with the Yes key the reset.
How To Set DnS Server Address
If your Snom m3 has a static IP Address, then you have to write in the IP Address from the Dynamic Name Server of your Internet service provider, so that the snom m3 can find your SIP provider by name address.
- In the Main menu, choose Settings, and then press the Ok key.
- Choose Network settings, and then press Ok key.
- Enter the PIN code (default: 0000), press Ok key.
- Choose DNS Server, and then press the Ok key.
- Write in the IP-Address from the DNS-Server of your Internet provider, and then press Ok key.
- If prompted to reset gateway, confirm with the Yes key.
VoIP Settings
You use VoIP settings to configure your snom m3 to make calls over the internet. Typically, you configure your VoIP settings on Browser program with the Web interface on the gateway; however, in some situations you may want to do it using the handset.
VoIP Settings Using Handset
How To Access VoIP Settings
- In the Main menu, choose Settings, and then press the Ok key.
- Choose VoIP settings, press the Ok key, and then enter your PIN code (the default PIN code is 0000)
Press the Ok key. You can change now your Account settings and the default PIN code 0000.
The Accounts menu contains the 8 possible identities for your handsets. Begin to fill up the identities with Identity 1, the first account name. Second identity put in the second account and so on. The account name identity No. you can rename into a nickname for better handling.
What a VoIP Account include
Display name, Caller ID that the called party sees on the display (optional):
Enter your name or your SiP phone number.
User name, usually the phone number you received from your SiP service provider
Authentication name, usually the same as User name, your phone number.
Password, the password you received from your SiP service provider.
Account Name, name of the account, example your nickname (default: Identity No.).
Registrar, SiP server address you received from your SiP service provider.
Outbound Proxy, address of the Proxy server you received from your SiP service provider.
Note: If you change any of the settings, you will be asked to reset your VoIP phone for the changes to take affect.
How To Configure VoIP Settings
You can configure your snom m3 using the handset. You will need the account information that you received from your Internet Telephony Service SIP Provider to complete the configuration.
- In Idle mode, press the Ok key, choose Settings, and then press the Ok key.
- Choose VoIP settings, and then press the Ok key.
- Enter the default PIN code 0000, and then press Ok key.
- Choose accounts, and then press the Ok key.
Now specify the VoIP Settings up to eight accounts , begin with the first account:
- Choose Display name, and then press Ok key.
- Enter your name or your SiP phone number, and then press Ok key.
- Choose User name, and then press Ok key.
- Enter your SiP phone number, and then press Ok key.
- Choose Authentication name, and then press Ok key.
- Enter usually also your SiP phone number, and then press Ok key.
- Choose Password, and then press Ok key.
- Enter your password, and then press Ok key.
- Choose Registrar, and then press Ok key. * Enter SiP server address, and then press Ok key.
- Choose Outbound Proxy, and then press Ok key.
- Enter Proxy server address if needed, and then press Ok key.
- Press the Back key to see the account list.
Now you can specify the second, third and up to the 8th account. After setting of one account or more you can change the default PIN code 0000 :
- Choose Change PIN Code, press the Ok key.
- Enter the new PIN code, press the Ok key.
- Press the Yes soft key to confirm to change of PIN Code.
- Press the Back key two times to come back to the Main menu.
Write the new PIN code in the Quick user guide for next settings.
Note: The handset PIN code and the password for configuration with Web server are independent of each other. The default username for configuration with Web server is admin and password is also admin.
Configuring Call Groups
A maximum of eight handsets can be registered at each gateway. After the first handset has been registered at a gateway, there is a five-minute window during which further handsets can be registered. If this time period has elapsed and additional handsets need to be registered, press the RESET button on the back of the gateway to start a new 5-minute registration period.
Each handset registered to a gateway can be assigned to call groups, allowing incoming calls to be routed to multiple users within a specific call group, and a default line for outgoing calls. Up to eight SIP registrations (identities) per gateway at up to eight different SIP servers/registrars are possible.
Configuring Call Groups and Default Line using the Configuration File
Caution!
IPEI Matching can cause damage to the configuration of your phones.
Only use in case, that there is no other way to configure the device.
Each handset has a unique International Portable Equipment Identity (IPEI). This IPEI can be used to specifiy in the configuration files which handsets are allowed to connect to the gateway. To obtain the IPEI, press the OK key and select the Settings icon. Select Handset ID and press the OK key. The IPEI will be shown on the display, for example IPEI: 030434127232.
- In the configuration file, enable IPEI matching by changing the default to 1: %DECT_SUBS_MATCH_IPEI%:1
- Define the IPEI value allowed for handset #1. Using the above example IPEI: %DECT_SUBS_1%:"030434127232"
- Specify the call group for the handset: %CALL_GROUPS1%:"1"
Example: You want VoIP lines 1 and 2 to ring on handset #1. The setting is %CALL_GROUPS1%:"1,2".
- Set the default line type for the incoming line to VOIP: %USER_PRIMARY_LINE_PP1%:1
- Set the default outgoing VOIP line: %USER_VOIP_LINE_PP1%:1
- Reset the gateway to have changes take effect.
Manual Configuration of Call Groups and Default Line
Selecting lines for incoming calls
- From the idle display, press the OK key, select the Settings icon, and press the OK key again.
- Select Telephony settings and press the OK key.
- Select Call Groups, enter the PIN code, and press the OK key.
The account names/icknames/aliases of all VoIP accounts are shown. (The configuration setting SUBSCR_0_SIP_UA_DATA_SIP_NAME_ALIAS sets nicknames/aliases for the accounts.)
Move to the VoIP line whose incoming calls the handset is to receive and confirm by pressing the OK key. Repeat for each addititional VoIP line to be chosen. When you have finished your selection, press the red phone key.
Selecting default line for outgoing calls
- From the idle display, press the OK key, select the Settings icon, and press the OK key again.
- Select Telephony settings and press the OK key.
- Select VoIP Calls, enter the PIN code, and press the OK key.
The account names/icknames/aliases of all VoIP accounts are shown. (The configuration setting SUBSCR_0_SIP_UA_DATA_SIP_NAME_ALIAS sets nicknames/aliases for the accounts.)
Move to the VoIP line that the handset is to use for outgoing calls and confirm by pressing the OK key, then press the red phone key.
Reset the gateway to have changes take effect.
Handset and Gateway Security
To prevent unauthorized setting changes, the handset registration at the gateway can be protected by a 4-digit access code/PIN code. The default setting is 0000.
NOTE: When several gateways are set up within each other’s range it is necessary to set individual access codes/PIN codes for each one to prevent handsets from registering to the wrong gateway.
Set/Change PIN:
On the handset
- Select Settings / System Settings. Enter access code/PIN codeand press the OK key. Select Access Code and press the OK key.
- Enter the new 4-digit PIN, press the OK key, and confirm with the function key Yes when prompted by the display.
- Reset the gateway.
On the web user interface
- Open the gateway’s web user interface.
- Open the Advanced settings page. In the Security section enter the new 4-digit access code/PIN code in the AC Code field.
- Press Save and Reboot.
In the configuration file
- Change the value of parameter %AC_CODE%. The access code/PIN code must be given as 4 binary coded decimals (BCDs). For example, if you want the new PIN to read 8579 the new setting would be:
- %AC_CODE%:0x85,0x79
- %AC_CODE%:0x85,0x79
- Reset the gateway after changing the setting.
Firmware Update Error Codes
A number of errors can occur when a firmware update is initiated or while a firmware update is in progress. The display will show "Code" followed by a number to indicate whether the update is taking place without any problems or that one of the problems described below exists.
- Code 0: No problems
Indicates that everything is working as specified.
- Code 1: Wrong parameter
An internal error code that indicates that the firmware update application cannot access the selected software version, i.e., the selected software is not present in the dir list.
- Code 2: Network not available
Indicates that the m3 is experiening a network problem, for example an unplugged Ethernet cable. Most HTTP/1.1 response codes are also indicated as a network error.
- Code 3: VOIP_FWU_STATUS_UNKNOWN
Code 3 can indicate that the firmware file is not found on the firmware update server (HTTP/1.1 404).
- Code 4: Firmware files too big
Indicates that the firmware update file is too big.
- Code 5: Timeout waiting for file
Indicates that the server is busy and cannot process the get request within a reasonable time.
- Code 6: Server not specified
Indicates that the firmware update server is not specified.
- Code 7: VOIP_FWU_STATUS_UNSPECIFIED_ERROR,
Indicates a number of errors, for example the wrong format for the downloaded firmware update file.
- Code 8: Illegal use of the Firmware updates API
Indicates abuses of the firmware update API.
- Code 9: Syntax error found in the DirFile
The DirFile contains all information needed for a firmware update; this includes information about code size, link date, languages and so on. Code 9 indicates that there is a syntax error in the DirFile.
- Code 10: Unknown format of DirFile
This could indicate that the m3 is downloading firmware from a wrong folder on the firmware update server.
- Code 11: Server name lookup failed
The DNS server cannot determine the IP address for the provided firmware update server.
- Code 12: Authentication failed
The HTTP request for the DirFile or firmware files failed with an HTTP/1.1 401 response code. This indicates that either the username or the password is incorrect.
