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Please perform the update to the Initial Release Version: following the steps below:

Right-click on the following link and choose Copy shortcut:
D785 Initial Release Version:

Please note: This firmware is the officially supported initial release version for D785.
D7 expansion module usage on D785:
If you intend to use a D7 connected to D785, you must use this firmware on the D785!
This firmware updates the D7 expansion module firmware to a new version (UXM: 2.1.1.), making it possible to combine one D7 with D785.

Please note: the required UXM 2.1.1. is embedded in the phone FW allowing a manual update of one D7/D3 via the phone user interface and without the need of an internet connection.

Start onboard update with: / . For all requirements of the update process and alternative UXM update options (web user interface & provisioning) please see UXM Update

Without using this initial release firmware the usage of a D7 connected to a D785 is not supported!

Open the Web User Interface and navigate to the Software Update page

Paste the link into the Firmware field

Web User Interface -> Software Update -> Firmware

Click Load

--> The phone reboots and may ask you to perform the update

Note: Do not disconnect the power at anytime!

Check you firmware version afterwards

For New V10 Features please see:

New V10 Features

VPN Feature

Since Firmware version the VPN feature is no longer shipped with the default firmware due to security considerations. If you want to enable the VPN feature you have to install the VPN patch, following the download links.

Important notes about the VPN feature:

  • a network recovery will remove the VPN feature
  • starting with fw version the VPN patch version must be aligned with the phone firmware
  • if the VPN patch is installed when you update the phone updating the VPN patch is not needed
Phone Model File Name
D785 snomD785-
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