Interoperability/PBX/PROTALK-SARK

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Contents

Introduction

SARK UCS/MVP is a hybrid TDM/IP PBX softswitch for the SMB/SME market segment. It is based upon Digium's Asterisk soft-switch running on SME Server Linux, a hardened variant of CentOS. SARK UCS/MVP has established a reputation for being extremely reliable, highly functional and particularly well equipped for remote support, making it very attractive to resellers. Moreover, it is well able to compete with traditional proprietary PBX platforms while offering a much lower overall cost-of-ownership to the user. Read more...

Feature List

  • Call handling
    • Direct dial to extension
    • Call hold (with music)
    • Blind/attended transfer with optional return on no answer
    • Call “camp” on extension
    • Call re-direct or shunt
    • Call pickup groups
    • Multiple call handling
    • DTMF signalling
    • Switching between calls
    • Call parking
    • Call forwarding - (on busy, no answer or unconditional)
    • Call waiting
    • Do not disturb
    • IVR/automated attendant
    • Interactive directory name/number lookup(ldap)
    • Direct record from handset or upload messages(voice recording)
    • Multilevel user access for security
  • Voice mail
    • Voicemail per extension (no port limits)
    • Message retrieval by phone (local or remote) & web browser
    • Visual and stutter dial tone message waiting indication
    • Group mailboxes
    • Busy and unavailable messages
    • Message forwarding and append options
    • Multiple mailboxes for filing / storage
  • Advanced call routing
    • Automatic fail over for outbound calls
    • Provider preferencing for least cost routing
    • Dialled number manipulation pattern match, add/subtract digits)
    • Direct sip inbound/outbound calling support or enum/sip uri calling
    • Transcoding between codecs for maximum compatibility handset features
    • 3 way conferencing
    • Busy lamp field support
    • Stutter dial tone for message waiting
    • Missed/dialled and received calls logging
    • Caller id name & number support
    • Personal phone book with distinctive ring
    • Global address book linked to ldap/xml existing database
  • Administration/usability
    • Multi user/multi level access for delegated/departmental control
    • Control web interface of snom phones within sark using squid proxy (built-in feature)
    • Control and provision snom phones
    • Multiple music on-hold tracks (mp3)
    • Multiple music categories
  • Call Recording Option
    • Selective recording at system, group or individual extension
    • One-touch on-demand recording
    • One-touch retrospective on-demand recording option
    • Real time pause and resume option
  • System integration
    • Tapi compliant (multiple drivers available)
    • Inbuilt manager API for custom integration/control
    • Outlook click to call support (via tapi)

Documentation

Language Format Size Revision Notes
  • PDF Image:pdf.gif
  • 684 kByte
  • 25/02/2010
  • SARK UCS/MVP Version 2 Release 2
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