Firmware/V8/Release Notes

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Service Pack 1: 8.9.3.80 - December 2017

Service Pack 1: 8.9.3.80 is a firmware maintenance release for Snom desktop phones superseding the release 8.9.3.60 from May 2017 and Security Rollup 8.9.3.70 from November 2017

 NOTE: 
 * Please make sure you read ALL of the information below before installing the software on your device. 
 * Please install and test the software in your environment before mass deployment
 * We encourage you to read and follow our security advisories.
 * This release does NOT directly include the OpenVPN feature in firmware file anymore. If you wish to use this feature
please make sure you understand all security implications and follow this link after installing the software.

Download Links & Installation

Please make sure you have read the below information (release notes & known issues before installing this software on your device.

Firmware images

The following models are supported with this firmware. Please note: for all other models firmware maintenance is continued in Firmware Branch 8.7.5.x. :

Important upgrade/downgrade instructions:

 * Any phone running an 8.9.3.x or higher firmware should not be downgraded to a version below 8.7.5.44.
 * This may lead to a deadlock situation where the firmware works, but the phone cannot be updated anymore at all!
 * All versions lower than 8.7.5.44 are affected by this update procedure issue.
 * Only option left to get out from such deadlock situation is to use the network recovery procedure as described in our support How-to
 * If the downgrade is mandatory, use the 8.7.5.44 as an intermediate firmware downgrade step, before you finally install the desired/known as affected version!
 * Please note: if you experience the deadlock situation do not open an RMA case, as this is not a hardware/flash issue!' 

Snom D3x5 series

Phone Model File Size SHA256 Checksum File Name
Snom D375 ~ 30MB 5a5eb55a22fba0bd95453114332d23f7237455ef2623212445c78201f87bf2e9 snomD375-8.9.3.80-SIP-r.bin
Snom D345 ~ 25MB d40e9a88d3de39256feed56a123c110a97a6b48e7712fe67e682ac1b1ab29184 snomD345-8.9.3.80-SIP-r.bin
Snom D315 ~ 25MB ea6107c7281b292c9e848229c8341f3b426eda50198b46c50e63bf2127a34683 snomD315-8.9.3.80-SIP-r.bin
Snom D305 ~ 23MB ee013ed62ac083fec7a3ed1bb8341b7fbddb447a8e81d8ddcfd8cb8f762831f4 snomD305-8.9.3.80-SIP-r.bin

Snom D7x5 series

Phone Model File Size SHA256 Checksum File Name
Snom D765 ~ 29MB 08b42933ff8fb477fa3550e790ea78d823970a6c7960c1ef51a2310b132c8cd7 snomD765-8.9.3.80-SIP-r.bin
Snom D745 ~ 25MB c90994f18e34ad795709e93e035fbde99e24ddfb462533e2eb5fdd8b9cb9f50c snomD745-8.9.3.80-SIP-r.bin
Snom D725 ~ 23MB 56137c267b9b6c90baa8ba1ce29558e26b522161332edc5f1e889aaaaeec7269 snom725-8.9.3.80-SIP-r.bin
Snom 715 / D715 ~ 23MB 1838f05b42b7a88a3633cd8ac87ccfad222bb745d90a886d72c2de10933ec787 snom715-8.9.3.80-SIP-r.bin

Snom 7x0 series

Phone Model File Size SHA256 Checksum File Name
Snom 760 ~ 27MB bfe85b2e2110445633d30fd652d59a9a69088a5b02b8441f9a9cd0289312a5ad snom760-8.9.3.80-SIP-r.bin
Snom 720 ~ 22MB 1ed573baacb57dc606257f3fb716ecf1895173d694110191eb3946db57c8228b snom720-8.9.3.80-SIP-r.bin
Snom D712 ~ 21MB 80e5edba6d6dfc3f1ec1505e272914497f06cb2d531963cc37987a8759bd0689 snomD712-8.9.3.80-SIP-r.bin
Snom 710 / D710 ~ 13MB 7cb53f172382e2a85223d7462d3bc9a5cb9f6a2f78312f382135c6cd60326259 snom710-8.9.3.80-SIP-r.bin

VPN Feature

Since Firmware version 8.7.5.17 the VPN feature is no longer shipped with the default firmware due to security considerations. If you want to enable the VPN feature you have to install the VPN patch, following the download links.

Important notes about the VPN feature:

  • a network recovery will remove the VPN feature
  • starting with fw version 8.9.3.20 the VPN patch version must be aligned with the phone firmware
  • if the VPN patch is installed when you update the phone updating the VPN patch is not needed

Snom D3x5 series

Phone Model File Size SHA256 Checksum File Name
snomD375 ~ 228K cb5f4fdd6cf51cc9e4648d07774d9333a6764e55eebea419f866022c4a50c9c8 snomD375-8.9.3.80-vpnfeature-r.bin
snomD345 ~ 228K 8220cca280d50f0e5b63b5f5dc1cc15c00e5fbf36a33cfc448d64c00be483586 snomD345-8.9.3.80-vpnfeature-r.bin
snomD315 ~ 228K bab822e45a2f6ae391525bfef6e15c29c96e69992bdf9f9cce3ff751604c2709 snomD315-8.9.3.80-vpnfeature-r.bin

Snom D7x5 series

Phone Model File Size SHA256 Checksum File Name
snomD765 ~ 228K e36c8f7c04d8bbfecb1fcb6356e744151a70c3a37e622d50adf95adb8301a5df snomD765-8.9.3.80-vpnfeature-r.bin
snomD745 ~ 228K 0d888b606b7b3b2c83aed4b34d2bdfeb2b2fbb18a652c0daf4ba592aecb88196 snomD745-8.9.3.80-vpnfeature-r.bin
snomD725 ~ 228K f2ec8a0b7e6376f5f173b0bdaa10acd195fe84b8ae34ba316e12ea3b803686e4 snom725-8.9.3.80-vpnfeature-r.bin
snom715 / snomD715 ~ 228K 830e5e620cf379ef25ededbe9a1e189002b9031e7880d13ebab5fc1c4833d8c7 snom715-8.9.3.80-vpnfeature-r.bin

Snom 7x0 series

Phone Model File Size SHA256 Checksum File Name
snom710 / snomD710 ~ 256K 62f19a31fc115958887518e30c1eafa1d9034b24b7bccc996b00bcf7c3d02eba snom710-8.9.3.80-vpnfeature-r.bin
snomD712 ~ 228K 1eb733f35c8f0041bfe87be0f727d98cc9321c19583492546b64148072b28d1f snomD712-8.9.3.80-vpnfeature-r.bin
snom720 ~ 228K fd0d72c27aa9e32d8e4ec1b11857b59c9b5a3f95edd2807562863e91e057014a snom720-8.9.3.80-vpnfeature-r.bin
snom760 ~ 228K 16e1dd4e4747eb049ed1d8bbe8363843f06343a3b3cd5b206cb80045451cfe9b snom760-8.9.3.80-vpnfeature-r.bin

Customisation files

In the following links you can find all the internal files that can be customised via Branding, via the <uploads> provisioning tag and the default language XML files.

Snom D3x5 series

Phone Model File Size SHA256 Checksum File Name
snomD375 ~ 2.5M 098f5398ad5c61f867a18134e1436290aaee8b6c75b317e91087355d71b4d757 snomD375-8.9.3.80-customizing.tar.gz
snomD345 ~ 1004K 82ad5af6489b6578e20cadd73025dd69b0647b0fc6f6b42e41a30cd70f23bac3 snomD345-8.9.3.80-customizing.tar.gz
snomD315 ~ 1004K 4d97a2e53f822f56b83c9db49a1b679e3ffca2ea419e980f7a49956a441bc5d3 snomD315-8.9.3.80-customizing.tar.gz
snomD305 ~ 1004K d3608698a9e035b8ecba91093ed3f87e55ced356916b5570b6b436cad1605d23 snomD305-8.9.3.80-customizing.tar.gz

Snom D7x5 series

Phone Model File Size SHA256 Checksum File Name
snomD765 ~ 1.4M 25a448e13309a2a73e5b57d65968ada5df16463670247a2e5f17bbfb4e637713 snomD765-8.9.3.80-customizing.tar.gz
snomD745 ~ 1004K 819a2b0049f474bba0caedc6fb7bf25dd8eea6a86733460af303fb5ec7061d96 snomD745-8.9.3.80-customizing.tar.gz
snomD725 ~ 976K 0c2ab092e76fa1df74bbf4e2ec98601928352f9a9676c371850daa3452a3d062 snom725-8.9.3.80-customizing.tar.gz
snomD715 / snom715 ~ 976K 20f7034c353fea2bbe1337e5a3f53c5d0b737b7bc57a950394b5877e82017ce1 snom715-8.9.3.80-customizing.tar.gz

Snom 7x0 series

Phone Model File Size SHA256 Checksum File Name
snom710 / snomD710 ~ 976K 8b6f74338df1654de23a4332ada4d9ef3dc555cf8ec55cf20e58b9729877c5d2 snom710-8.9.3.80-customizing.tar.gz
snomD712 ~ 976K b1816889be44c393b723347ac04cc929e831e4898c19dc37af3ea41f00039b41 snomD712-8.9.3.80-customizing.tar.gz
snom720 ~ 976K f3f3ec62e31c61c34bb81f889cb0c48905fccc4f64646e13c8e57874a7f9482a snom720-8.9.3.80-customizing.tar.gz
snom760 ~ 1.4M 699ca1ae5b9e4b73bf87ef039e57347fd29f0b6cc7664fc1fb04f3ce7202c3bf snom760-8.9.3.80-customizing.tar.gz

Installation Instructions

Right-click on the appropriate link for your device and choose Copy shortcut:

Open the Web User Interface and navigate to the Software Update page

Paste the link into the Firmware field

Web User Interface -> Software Update -> Firmware

Press Load

--> The Device reboots and starts the software update.

Note: Do not disconnect the power at any time during this process!

Check your firmware version afterwards

Release Notes

The list below describes the changes starting with 8.9.3.61

-=New Features=-

REFERENCE-ID TYPE DESCRIPTION
SAP-457 ADD: New LDAP picture support on incoming / outgoing calls: Implementation of binary object parameter (as 'jpegPhoto') to display pictures along with LDAP directory entries
SAP-1040 ADD: Enhanced call forwarding via Pool soft key in all "Target when Forwarding" dialogs. All Pool contacts (LDAP, Call History, Directory, etc.) can now be set as target for CFWD operations
SAP-496 ADD: New setting to display or suppress messages received via SIP MESSAGES outside an INVITE shown in call screens, - see show_desktop_msg_in_call_screens for more details
SAP-567 ADD: New setting xfer_dest_order_lifo allows to customize in which order held calls are presented during an attended transfer scenario (last in first out)
SAP-1551 ADD: Enhanced call_join_xfer with new value "always" enables invoking immediate transfer via transfer key, without additional selection and confirmation, independant of how many calls are on hold
SAP-1578
& SCPP-205
ADD: Transfer with Line keys is now supported, - also works for BLF, Extension, speed dial, presence. E.g. in attendant transfer select transfer destination via corresponding flashing Line key.


SAP-1588 ADD: New setting to disable / enable "blacklisting callers via long press cancel key on incoming", - don't miss to see long_cancel_is_blocking_caller for more details
SAP-1497 ADD: New remote / server based blacklisting, via introduction of a new action URL action_blacklist_url and related remote_blacklist_action_timer
Please note: this is entirely decoupled from phone internal Contact Type "deny list" and aforementioned SAP-1588


SAP-1706 ADD: New Long Press / LP-feature introduces Phone User Interface and provisioning configuration of long press event support for every Line Key: fkey_longpress is on per default
LP-feature allows e.g. the reconfiguration of the Line Key that was long pressed or supports remote XML application calls when combined with Action URL for long press
Please note: for several key types contradictory to long press event support like e.g. P2T - Push2Talk the LP-feature needs to be turned off
Also applies when using XML defined keys with on press / on release attributes


SAP-1871 FIX: Enhanced key event F_REDIAL, which opens the dialed section in call history now also acts as OK allowing to call the selected number using same Fkey.


SAP-1574 ADD: New interupt parameter value: 2 for mc_address allows mixing scenarios with normal calls & multicast, including call audio split for remote party (supported on D7xx & D3x5)
Please note: to ensure a multicast can also interrupt during hold, cw_dialtone needs to be set to: off


SAP-1323 ADD: New immediate SIP failover when ICMP is received. SIP stack now acts on ICMP messages, - before failover could be inordinately long due to timeouts of requests send to invalid address
SAP-1410 ADD: New multiple value (SIP response codes & reason phrases) support for sip_failover_response_reg & sip_failover_response


SAP-1341 ADD: New support for primary & secondary (multiple) provisioning server for redundancy via FQDN (DNS query returns multiple IP addresses)
Please take swupd_curl_timeouts also into consideration regarding firmware update scenarios that include provisioning redundancy
SAP-1496 ADD: New support for Periodic Provisioning Server Polling, - see /advanced_update.htm in device Web User Interface for new setting like prov_polling_enabled


Fixes:

-=Security=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1836 FIX: WPA2 patched against KRACK WPA 2 exploit
SAP-1653 FIX: MD5 value set on user_hash is now treated as secret as user_pass
Please note: general Web User Interface protection improvement is strongly recommended e.g. in strict accordance with FAQ:How_do_I_secure_my_phone
SAP-1346 FIX: TR-069 port (7547) is now closed if TR-069 is not used
SAP-568 FIX: The lock symbol in display indicating an SIPS/SRTP secured call remained after call was ended, or when SRTP switched to RTP during a call, e.g. in receiving not encrypted MoH
SAP-1897 FIX: Default value for host_name_validation_flags changed from 2 to 0 to re-enable support for wildcard SSL certificates, - review host_name_validation_flags for more details & effectiveness
SAP-1933 FIX: Removed an expired preinstalled certificate (CN=DST ACES CA X6,OU=DST ACES,O=Digital Signature Trust,C=US) and added: IdenTrust Public Sector Root CA 1

-=Network Protocol=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1325 FIX: Web client did not handle a 3xx redirect response when Transfer-Encoding is chunked
SAP-1736 FIX: An LLDP-MED packet with policy: VLAN: 0, DSCP: 0, VLAN Prio: 0 was processed as a new policy initiated a reboot, ultimately led to a reboot-loop, - also perceived as a crash due to the deferred reboot execution
Please note: issue was introduced in 8.9.3.60 May 2017 via SAP-611, - corrections included in SAP-611 remain intact
SAP-1378 FIX: Snom D712: POE class in LLDP was adjusted for D712, - it sends now "Power Value: 3800 mW" via LLDP
SAP-1391 UPD: Changed LLDP manufacturer name from "snom technology AG" to "snom"

-=Diagnostics=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1676 ADD: Phone reports UXM (D3 / D7) version info & UXM count when available, via Phone User Interface: System info and via Web User Interface: /info.htm and /support.htm

-=Firmware Update=-

REFERENCE-ID TYPE DESCRIPTION
SAP-374 ADD: One UXM expansion module, D3 / D7 can now be updated via USB equipped deskphone (supported on D7xx & D3x5), see Firmware/UXM for guidance & UXM firmware

-=SIP Signaling=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1416 FIX: Receiving Expire = 0 on Register did not trigger custom retry interval (see: retry_after_failed_register), - timer for failed registration was ignored and register send after default: 300s
SAP-1429 FIX: A retransmitted 180 was PRACKed (see: RFC 3262 Section 4), - in some cases the cseq was incremented
SAP-1572 FIX: Snom D3x5, D7x5 & D712: If the SSRC is changed during shift from early media to the proper rtp without a new call setup, an rtp delay with up to ~3 seconds of no-audio could be observed
SAP-1632 FIX: If an previously negotiated session intervall was during an HOLD refused with "422 Session interval too small", the new proposed was ignored for RE-INVITE, - resulting in a local HOLD
SAP-1821 FIX: If an SDP is received in an 181 "Call is Being Forwarded" it was not processed, no early media was played at the 181, ultimately led to call was dropped / ended with BYE directly after 200 OK
SAP-1848 FIX: Receiving multiple m-lines in an SDP, a parsing error led to apply the second m-line even it was disabled and had a status sendonly (in the specific case), - ultimately caused one way audio scenarios
SAP-1215 FIX: BLF's configured with XML definitions could loose the subscription

-=Audio=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1488 FIX: After an call with alert-info header, the ringtone linked to it was not reset
The next call without alert-info header was indicated with this ringtone instead of the standard
SAP-1918 FIX: Improved AGC performance (Automatic Gain Control) for handsfree speakerphone use for D3x5 series, the D7x5, 7x5 and D712
SAP-1837 FIX: Support for increased_ringer_volume on 720 and 760 was broken and on D3x5 series, the D7x5, 7x5 and D712 it was listed under /settings.htm even it was never introduced to be supported
SAP-1844 ADD: Support for increased_ringer_volume is now introduced for all 7xx, D7xx, D3xx models
SAP-609 FIX: Snom 710 / D710: Loss of DTMF or Call Waiting tone after ~280 calls received
SAP-1573 FIX: Snom 710 / D710: DTMF (in-band) stopped working after ~400 calls and needs a reboot to recover it

-=User Interface=-

Generally:

  • Extensions and corrections of icons, particularly for monochrome high resolution models plus aligning the low resolution models to it
  • Minor text adjustments, centering, upper & lower case corrections, etc.
  • Minor improvements in Web User Interface and Phone User Interface
  • Always scroll title, messages etc. if texts are too long
  • Improved image cache robustness
  • Several text cut-offs addressed
REFERENCE-ID TYPE DESCRIPTION
SAP-1518 FIX: Snom 760 (solely HW Revision R1A): Scrolling with navigation key did not work properly within e.g. Directory and Timezone, was skipping entries or a whole page
Please note: was caused by an regression introduced with the release 8.9.3.60 from May 2017 - No need for an RMA!
SAP-1729 FIX: D305 & D315: if mute_is_dnd_in_idle is ON, the Mute key led does now lit-up / goes off aligned with DND is active / inactive
SAP-1768 UPD: To prevent accidental redirections / deflections via e.g. speed dial, the new default value is "off" for redirect_ringing
SAP-1723 FIX: F_SAFETRANSFER soft key and its functionality was recovered
SAP-1494 FIX: Transfer target appeared in transferee's dialed calls list (or likewise in received calls list), but was not dialed (or received), - depending on initial call direction A -> B + xfer, or B -> A + xfer
SAP-1150 FIX: Missed call counter was increased in case of: SIP;cause=200;text="Call completed elsewhere", if missed calls exists before. The call was not added to call history
SAP-779 FIX: Now all phones indicate that VPN is in use in display (limited to 8.9.3.x supported models)
SAP-1375 FIX: With CFWD enabled on color screen phones the call forward overlay was blocking the user from reading the call history
SAP-1405 FIX: Only on color display phones in multicast scenarios: Speaker symbol was displayed too late when changing from headset to speaker
SAP-910 FIX: The backlight remained constantly on, even no minibrowser instance was active - like minibrowser exit was not entirely completed
Please note: this was also indicated via debug pages /state_of_gui.htm: "BACKLIGHT constant_on" and /minibrowser.htm: "No active minibrowser instance"
SAP-1311 FIX: Timezone Chile had outdated DST values
SAP-1364 FIX: Timezone Turkey was using wrong UTC offset

-=Web User Interface=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1633 FIX: Photo-upload in directory was impossible if the contact has special characters (in names/nick), e.g. ä,ö,ü and others
SAP-1316 FIX: Web User Interface language does now falls back to English if current language value is not available
SAP-1401 FIX: After an identity was removed, the function keys context still referenced the removed one
SAP-1428 FIX: Valid values for vlan_id & vlan_pc_id are now restricted to 1-4094. Please note: VLAN ID 0 and 4095 are for reserved use as defined by the IEEE_802.1Q standard and should not be set on devices
SAP-1677 FIX: Update of company name in Web User Interface navigation pane


-=XML Minibrowser=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1324 FIX: XML Minibrowser overflow control implemented (hint: on http://phone-ip-address/minibrowser.htm?show=STATE you can see the minibrowser-stack growing)


-=LDAP=-

REFERENCE-ID TYPE DESCRIPTION
SAP-653 FIX: ldap_predict_text=on combined with guess_number=on can lead to unlimited length of query string


-=Other=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1339 FIX: Large local directory (e.g. 2000 entries) slowed down the phone significantly on incoming call, as the search takes very long
SAP-1546 FIX: If user_pic is set to an URL that is invalid or unresolvable the phone significantly slows down esp. during repetition of fetch attempts
SAP-1738 FIX: If an unsupported image size (dimensions) was provided to the phone via custom_bg_image_url the phones crashed and ultimately led to a crash-loop as long the image was downloaded yet again
SAP-1800 FIX: In particular case, where the phone is transferred to a target that forwards the call to a target that rejects the call, the phone crashed frequently
SAP-1415 FIX: The support for XmlSubTags/action on press / on release was recovered
Please note: the new LP-feature introduced with SAP-1706 (listed above under new features) needs to be turned off for the respective key via fkey_longpress
SAP-1684 FIX: 19222 is removed from default emergency numbers, as it is not an emergency number



Known issues

The following is a list of issues that are known to appear with this release. Please DO NOT open support tickets reporting these issues.

   General
               SCPP-6299 Replacing handset does not immediately return phone to idle when remote is busy
               SCPP-6317 Phone shows ethernet disconnect warning when W-Lan is in use
               SCPP-6351 Headset Jabra Pro 935 via USB: headset can end incoming calls only by pressing the headset button twice (works with snom EHS Advanced)
   D715/D725
               SCPP-6334 D715 & D725: ignores volume parameter from multicast setting: mc_address
   710
               SAP-220   710: holding reminder heard by connected party
   Allnet WLAN SCPP-7671 WLAN stick Allnet ALL0233DB doesn't work anymore with IPv6

Support

If you have any issues with the firmware please do the following:

  • If the issues massively affect the service please downgrade back to the software version you were using before
  • As an end-user please contact your reseller or post your question in the snom forum
  • As a VAR please open a support ticket on out helpdesk


Release 8.9.3.60 - May 2017

Please note: This Release here and the Security Rollup from November 2017 8.9.3.70 are superseded by Service Pack 1: 8.9.3.80 - December 2017.

Release 8.9.3.60 is the current stable release for Snom desktop phones. Its superseded by Service Pack 1: 8.9.3.80 - December 2017

 NOTE: 
 * Please make sure you read ALL of the information below before installing the software on your device. 
 * Please install and test the software in your environment before mass deployment
 * We encourage you to read and follow our security advisories.
 * This release does NOT directly include the OpenVPN feature in firmware file anymore. If you wish to use this feature
please make sure you understand all security implications and follow this link after installing the software.

Download Links & Installation

Please make sure you have read the below information (release notes & known issues before installing this software on your device.

Firmware images

The following models are supported with this firmware. Please note: for all other models firmware maintenance is continued in Firmware Branch 8.7.5.x. :

 Important upgrade/downgrade instructions:
 * Any phone running an 8.9.3.x or higher firmware should not be downgraded to a version below 8.7.5.44.
 * This may lead to a deadlock situation where the firmware works, but the phone cannot be updated anymore at all!
 * All versions lower than 8.7.5.44 are affected by this update procedure issue.
 * Only option left to get out from such deadlock situation is to use the network recovery procedure as described in our support How-to
 * If the downgrade is mandatory, use the 8.7.5.44 as an intermediate firmware downgrade step, before you finally install the desired/known as affected version!
 * Please note: if you experience the deadlock situation do not open an RMA case, as this is not a hardware/flash issue! 

Snom D3x5 series

Phone Model File Size SHA256 Checksum File Name
Snom D375 ~ 30MB 183f2bf9b62cd2911c9a32c92a104255e1c9e68871474de2e9673715162c82a2 snomD375-8.9.3.60-SIP-r.bin
Snom D345 ~ 25MB eb7259ce97fddcee08ff5bf0423c017faaf093d0ff92327a99f69825c5765c25 snomD345-8.9.3.60-SIP-r.bin
Snom D315 ~ 25MB e50ac9fad6b970a55d9dbfba05a3e2458b2b159fd5d5c78e93dce3003f5c6932 snomD315-8.9.3.60-SIP-r.bin
Snom D305 ~ 23MB b582259ec09bf1a4c82290be4f96b2ce1c042f9320b156403204e556711899e3 snomD305-8.9.3.60-SIP-r.bin

Snom D7x5 series

Phone Model File Size SHA256 Checksum File Name
Snom D765 ~ 29MB 3825116a7661d555b31cbe977aad537de38a345a79431950d512eed78d53c5e4 snomD765-8.9.3.60-SIP-r.bin
Snom D745 ~ 25MB a2756c49952fd63405f99cd33420b8a64ec2826b328fd9bc6b184ac97d7bc4a1 snomD745-8.9.3.60-SIP-r.bin
Snom D725 ~ 23MB 6ef04c695868db5149eb377502bf347dfba3e40332722f3ad5f30bae615e939c snom725-8.9.3.60-SIP-r.bin
Snom 715 / D715 ~ 23MB f3a7164ac6b8aaff6cd0d55d0ee1974e1775a73ebfc7e0c408a87b72714614cb snom715-8.9.3.60-SIP-r.bin

Snom 7x0 series

Phone Model File Size SHA256 Checksum File Name
Snom 760 ~ 27MB d008cd8872feed2d6b17fcec7cc1c05d0e59f8a4507262a32b754dd234653cd9 snom760-8.9.3.60-SIP-r.bin
Snom 720 ~ 22MB 10fa8d78b38ae29a00c2212fb0483642bb1d17473dcbc77d2fa25dc10896745b snom720-8.9.3.60-SIP-r.bin
Snom D712 ~ 21MB ae098a549910613d666bd63f9ef66fa0b871d53603b53f5565627ca6a0222c75 snomD712-8.9.3.60-SIP-r.bin
Snom 710 / D710 ~ 13MB 2ce34b57f65bd1644c4384817dd2ececcbd160d6cf8c34a905eee9df3dea91e6 snom710-8.9.3.60-SIP-r.bin

VPN Feature

Since Firmware version 8.7.5.17 the VPN feature is no longer shipped with the default firmware due to security considerations. If you want to enable the VPN feature you have to install the VPN patch, following the download links.

Important notes about the VPN feature:

  • a network recovery will remove the VPN feature
  • starting with fw version 8.9.3.20 the VPN patch version must be aligned with the phone firmware
  • if the VPN patch is installed when you update the phone updating the VPN patch is not needed

Snom D3x5 series

Phone Model File Size SHA256 Checksum File Name
Snom D375 ~ 220KB 2031e2731b56c1b10036db9fa7221d75fc4143b0d478113d9b29fa93b0a015bf snomD375-8.9.3.60-vpnfeature-r.bin
Snom D345 ~ 220KB ee6011e5fe5225d120eec5dda9a0efcf00374db68080d39e4febc701291569c9 snomD345-8.9.3.60-vpnfeature-r.bin
Snom D315 ~ 220KB 59399fab05281bb37921276069af9c63a2c0061a43964c4effe5596319224265 snomD315-8.9.3.60-vpnfeature-r.bin

Snom D7x5 series

Phone Model File Size SHA256 Checksum File Name
Snom D765 ~ 220KB 19b5dc062984d77ec26d2b0bba2073e06d9c3c39873cb1d0ca5c7985d4cbdeda snomD765-8.9.3.60-vpnfeature-r.bin
Snom D745 ~ 220KB c744d921ed10a2c839951ae759c4faf940fd9233b9c13e515d83f4a78e94daa2 snomD745-8.9.3.60-vpnfeature-r.bin
Snom D725 ~ 220KB 60d72b643142958777836b235e68b40ed49eb06340c679774d238583bf3da393 snom725-8.9.3.60-vpnfeature-r.bin
Snom 715 / D715 ~ 220KB d4a7e9661af5c3bdff54fae938a6cd0f4a160748299ea553484dc5f414188a49 snom715-8.9.3.60-vpnfeature-r.bin

Snom 7x0 series

Phone Model File Size SHA256 Checksum File Name
Snom 760 ~ 220KB 82a915dfedfbf3f37259412d23a155e13eed26bc02eaee8ddaf3848550cfad2e snom760-8.9.3.60-vpnfeature-r.bin
Snom 720 ~ 220KB 535cc05f49722f158737517dad4251a0a6f2de00c62345b9e01742bd6f987e18 snom720-8.9.3.60-vpnfeature-r.bin
Snom D712 ~ 220KB d8386207f8c345586652c50ae4cc1a50d3bcc2f77b797ed099932fa6581811ac snomD712-8.9.3.60-vpnfeature-r.bin
Snom 710 / D710 ~ 220KB 14d7f0f0a74c853b2a3fd3c3929365da0b41effd3652c1095c2930d4751ab509 snom710-8.9.3.60-vpnfeature-r.bin

Customisation files

In the following links you can find all the internal files that can be customised via Branding, via the <uploads> provisioning tag and the default language XML files.

Snom D3x5 series

Phone Model File Size SHA256 Checksum File Name
Snom D375 ~ 2.3MB 69cc53f33be597171876cbdeb0b30cf089a638a06d7e564213c3ac467663a717 snomD375-8.9.3.60-customizing.tar.gz
Snom D345 ~ 1MB dddb315c2595a60979093359fd71f469fd3c2ea7ecd98f5c88af19e2393b2d0c snomD345-8.9.3.60-customizing.tar.gz
Snom D315 ~ 1MB 6eb7f184ccf52f880812aa30dc337a0559f5fff22661c7e6f24a27d34fe3a7b9 snomD315-8.9.3.60-customizing.tar.gz
Snom D305 ~ 1MB 95e15066ebee8d23d29ddb1ce0a252bef1d0408d2ddf3b1bee6c67fb472a066b snomD305-8.9.3.60-customizing.tar.gz

Snom D7x5 series

Phone Model File Size SHA256 Checksum File Name
Snom D765 ~ 1.3MB e904a8db09116f2e447e1656fdd405205e4b9f2bd109e47f5fd16b1205077d6f snomD765-8.9.3.60-customizing.tar.gz
Snom D745 ~ 1MB 2e35da923d2292693c8d8edaeb9733cce64781fb9cac2b9c1ea16f26815332d7 snomD745-8.9.3.60-customizing.tar.gz
Snom D725 ~ 1MB 60d72b643142958777836b235e68b40ed49eb06340c679774d238583bf3da393 snom725-8.9.3.60-customizing.tar.gz
Snom 715 / D715 ~ 1MB b2ef03ae584a00340fe121468918cec408024d5204b174bb6a4b48127eef1f36 snom715-8.9.3.60-customizing.tar.gz

Snom 7x0 series

Phone Model File Size SHA256 Checksum File Name
Snom 760 ~ 1.3MB 4a19cc1884c687bf6ed5dbebea94c49186578679ce8bb08789e62619d8bc707e snom760-8.9.3.60-customizing.tar.gz
Snom 720 ~ 1 MB 6779ed2303a25a14933f8c66ccc114ca2467fc83ce509bb01764ffeb1b4b8d54 snom720-8.9.3.60-customizing.tar.gz
Snom D712 ~ 1 MB d668afb7e9ec3f9e1858676faa8f61be7c04a55560ed4a959d53905c506d854e snomD712-8.9.3.60-customizing.tar.gz
Snom 710 / D710 ~ 1 MB dc77dcaac2496642a780b67e5424ed0dbbb62acd567d3c30005949a089d4f7ee snom710-8.9.3.60-customizing.tar.gz

Installation Instructions

Right-click on the appropriate link for your device and choose Copy shortcut:

Open the Web User Interface and navigate to the Software Update page

Paste the link into the Firmware field

Web User Interface -> Software Update -> Firmware

Press Load

--> The Device reboots and starts the software update.

Note: Do not disconnect the power at any time during this process!

Check your firmware version afterwards

Release Notes

The list below currently describes the changes starting with 8.9.3.56

Fixes:

-=Security=-

REFERENCE-ID TYPE DESCRIPTION
NONE UPD: Web interface improvements to protect from untrusted data insert and potential code / script execution

-=Network Protocol=-

REFERENCE-ID TYPE DESCRIPTION
SAP-667 ADD: Introduced support for WLAN USB sticks based on several Realtek / RTL chipsets for D3x5 & D7x5 series, details under WLAN
SAP-611 FIX: LLDP Network-Policy was not adopted if vlan-tagged-status is unchanged
SAP-1162 FIX: DHCP option 81 (RFC 4702) was sent erroneously with flag S=0 and it can now be enabled via setting: dhcp_options_on_ip_aquire
SAP-1076 FIX: Backup DNS server (DNS server 2) was not queried when trying to resolve the provisioning URL
SCPP-7931
& SAP-1252
FIX: Improved web client TCP handling of chunked transfer encoding transmissions

-=Provisioning=-

REFERENCE-ID TYPE DESCRIPTION
SAP-514 ADD: User-Agent header in HTTP reports the amount of D3 / D7 (uxm), also see setting: http_user_agent_string & uxm_count
SAP-1051 FIX: Initially (out-of-box / factory default) the D3 / D7 uxm_count (submitted via http user agent, see SAP-514 above) was always reported as 0
SAP-1032 FIX: An intermediate regression for the new setting: label_default_text as it was defined over wrong range, plus and a new XML attribute ‘default_text’ was introduced to XML defined keys
SAP-1314 FIX: Ensuring backward compatible value handling for setting: web_language
SAP-1034 FIX: On D3x5 monochrome models & D745 the input screen was not offered, when the phone web client is challenged (e.g. PIN secured hot desking sign in scenarios)
SAP-1090
& SAP-1121
ADD: New setting: fkey_label_overrides_xml_label to determine which label value should take precedence (fkey_label or XML definition) for 2nd screen (D345 & D745), D3 / D7 and line info layer (e.g. D765)
SCPP-7758
& SAP-1130
FIX: Provisioning all fkeys and / or incorrect provisioning could lead to an error on D3 / D7 (display shows e.g. "..please connect to compatible snom phone with firmware >= 8.9.3.28")
SAP-1086 FIX: An intermediate regression for softkey provisioning using XML description SoftKeyItem & <Label> tag , also see softkey handling example

-=Diagnostics=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1095 ADD: Links to /label_screen.bmp (D345/D745) and /exp_screen.bmp (D7/D3) are added to debug helper site /debug.htm (also see capture a screenshot)
SAP-1262 FIX: Log showed a false positive warning “401 needs 128 bit nonce” (now only for nonces < 128 bits)
SAP-1103 FIX: BITMAPFILEHEADER of /screen.bmp was containing the wrong file size for several phone models

-=Firmware Update=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1232 FIX: Intermediate regression for software update via USB storage, also see setting: usb_storage_swupdate

-=SIP Signaling=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-7738
& SAP-1070
UPD: Improved SIP authorization cache handling and introduced a new setting: cache_sip_authorization (default <on>) allows turn off SIP authorization cache
SAP-1106 UPD: Out of order (lower CSeq) responses to an deregistration request can be ignored (accelerating de- / re-registrations)
SAP-1096 UPD: A backward-compatibility revert to “accustomed treatment” of ‘domain’ parameter in 401/407 challenge
SAP-1280 FIX: Receiving an SIP 380 Alternative Service message raised an unhandled exception
SCPP-7823
& SAP-1205
FIX: Phone generated UUID (RFC 4122) on deregistration, when manual setting upload was used exceptionally to take it into operation during an not common migration process

-=Audio=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1057 ADD: On D3x5 & D7x5 models the USB headset volume can now be controlled on the phone, also see setting: vol_headset
SCPP-7002
& SAP-1071
FIX: In handsfree, handset, headset mode the dial tone was still heard when closing line using X / cancel button, even with cw_dialtone = <off>
SAP-1255 FIX: D765 & D375: Switching the audio device to bluetooth headset was possible only if handset was on-hook
SCPP-7051
& SAP-1041
UPD: During an emergency call it wasn't possible to adjust the volume despite the fact that VOLUME_UP and VOLUME_DOWN are listed in setting emergency_accepted_callkeys
SAP-949 FIX: Minor tone scheme correction for Great Britain
SAP-943 FIX: Minor tone scheme corrections for Japan
SAP-1376 FIX: Minor handset audio tunings for Australia

-=User Interface=-

Generally:

  • Extensions and corrections of icons, particularly for monochrome high resolution models plus aligning the low resolution models to it
  • Minor text adjustments, centering, upper & lower case corrections, etc.
  • Minor improvements in web interface and phone user interface
  • Always scroll title, messages etc. if texts are too long
  • Several text cut-offs addressed
REFERENCE-ID TYPE DESCRIPTION
SAP-893 UPD: Redesign of several messages with a “blocking"-nature / phone “lock up” effect for the period message is shown (e.g. CanceledCall, TryParking).
New presentation as notification bar notice combined with configurable display duration timers, see e.g. status_msgs_that_show_directly incl. new defaults
SCPP-7844
& SAP-1077
ADD: If F4 softkey (gui_fkey4) is overlaid by info-icon (i), it's now available on its common far-right-position when status messages view is accessed, for status messages also see e.g. status_msgs_that_show_directly
SCPP-7131
& SAP-499
FIX: The call history is now immediately updated after an entry is created in the internal directory, no reboot needed
SAP-1163
& SAP-1159
FIX: In certain scenarios the softkey icon (or text) for unhold was not presented or performed an hold
SAP-1056 ADD: On D345/D745 and D3/D7 line keys & shared line now always have a label and fallback is ensured via a new setting: label_default_text
SAP-979 FIX: Line info layer (e.g.D765) now closes in dialing state after entering the 6th digit, stopping its blocking / covering effect during input
SAP-1069 FIX: Changed default value for setting: edit_mode_for_passwords to <123>, simplifying e.g. PIN secured hot desking sign in
SAP-1093 FIX: On color display phones: Icon for F_NEXT_CALL_SCREEN display soft key was temporarily broken (issue is superseded by SAP-1231 below)
SAP-1231 FIX: Always use right arrow symbol instead of text & abbreviations for fkeys used to show next display screen (e.g. next hold, next ring, conf screen)
SAP-858 FIX: With setting: global_missed_counter: <off>, the phone did not show individual ID related missed call(s)
SAP-1094 FIX: Activated DND mode was additionally indicated by a mute symbol shown in the status/title bar
SAP-1164 FIX: Directory: An entry with two or more numbers was presented with an empty entry line
SAP-902 UPD: Directory: Minor edit mode improvement, a new Fkey allows switching between first & last name & the tick key saves current input
SAP-1167 FIX: Menu: On monochrome models the select arrow direction needs to fit right-to-left writing systems
SAP-982 FIX: On monochrome models the “PA” advice was not displayed while a multicast audio with priority interrupts a current conversation
SAP-662 FIX: BLF status monitoring showed the SIP-URI in addition to displayname on second line
SAP-687 ADD: Menu: “Reset VLAN" option is visible now only if VLAN is active
SAP-1003 FIX: A new or updated local phone book (contact) picture was not immediately shown in call screens and a new checkbox 'Delete Photo' is introduced to web user interface

-=Web User Interface=-

REFERENCE-ID TYPE DESCRIPTION
SAP-967 FIX: Improved and corrected module view on function keys page /fkeys.htm and /fkey.htm
SAP-1169 ADD: The key event F_FAVORITES is now supported in /fkeys.htm and /fkey.htm dropdown and phone menu (Settings/Preferences/.../Feature Keys/../Key Event/)
SAP-1127 UPD: For XML defined keys 'Short Text' column showed the label value defined in the XML, now it always reflects the value of the corresponding setting: fkey_label, also see setting: fkey_label_overrides_xml_label
SAP-1285 FIX: 710 & 760: Intermediate regression in Advanced Settings/Audio the Apply button was missing
NONE FIX: On D3x5 monochrome models & D745 the setting: text_softkey is available via /advanced_behavior.htm and a screen refresh is performed on setting change
SAP-1023
& SAP-733
FIX: In Identity -> NAT (Tab) the setting: initial_rtp_keep_alives is now presented only on models supporting it
SAP-439 FIX: Changed default value for setting: advertisement url to https scheme and url to lowercase
SAP-1186 FIX: Changed default value for setting: http_scheme value to <on> = Digest Authentication


-=Language Support=-

REFERENCE-ID TYPE DESCRIPTION
SAP-922 FIX: In Language Wizard & Settings -> Preferences -> Language, whenever possible language names are now renamed to their respective native ones
NONE UPD: Updated German language translations
NONE UPD: Updated French language translations
NONE UPD: Updated Italian language translations
NONE UPD: Updated Spanish language translations
SAP-909 UPD: Updated Greek language translations (beside minor others, support for Sigma ς was added & for modern greek characters)
SAP-675 ADD: Reworked Portuguese language translations
SAP-959 ADD: Reworked 日本語 , Japanese language translations


-=XML Minibrowser=-

REFERENCE-ID TYPE DESCRIPTION
SAP-994 FIX: Discarding stalled mini browser instances. If created in rapid succession instances were stacked up even when “document_id” is used


-=LDAP=-

REFERENCE-ID TYPE DESCRIPTION
SAP-1258 ADD: New setting: ldap_telephonenumber_mapping to allow mapping of 'telephoneNumber' (RFC 4519 2.35) to desired number type (e.g. office, home, mobile)
SAP-1124 FIX: Phone application restarted if the LDAP server FQDN resolution led into a failure
SCPP-7763
& SAP-1109
FIX: Intermediate regression for partial_lookup in local address book and LDAP


-=Other=-

REFERENCE-ID TYPE DESCRIPTION
SAP-989 FIX: Several web client improvements for credential handling / caching
SCPP-7596
& SAP-939
FIX: Exception handling in web client for cases of unavailable / missing XML idle screen file, via exponential-backoff-like timing (3-6 sec.start, max duration 120. ("3,6:120")
SAP-1055 FIX: For a parked call the LED was blinking fast instead of slow, also see: Controlling_the_line_LEDs


Known issues

The following is a list of issues that are known to appear with this release. Please DO NOT open support tickets reporting these issues.

   General
               SCPP-6299 Replacing handset does not immediately return phone to idle when remote is busy
               SCPP-6295 Fast redial not working (only if a dedicated redial key is used)
               SCPP-6317 Phone shows ethernet disconnect warning when W-Lan is in use
               SCPP-6351 Headset Jabra Pro 935 via USB: headset can end incoming calls only by pressing the headset button twice
   D715/D725
               SCPP-6334 D715 & D725: ignores volume parameter from multicast setting: mc_address
   710
               SAP-220   710: holding reminder heard by connected party
   Allnet WLAN SCPP-7671 WLAN stick Allnet ALL0233DB doesn't work anymore with IPv6

Support

If you have any issues with the firmware please do the following:

  • If the issues massively affect the service please downgrade back to the software version you were using before
  • As an end-user please contact your reseller or post your question in the snom forum
  • As a VAR please open a support ticket on out helpdesk


Release 8.7.5.35 - November 2015

Release 8.7.5.35 is the current stable release for Snom desktop phones listed below. For the new D3x5 series, the D7x5 & 7xx models the successor release 8.9.3.60 from May 2017 is recommended.

 NOTE: 
 * Please make sure you read ALL of the information below before installing the software on your device. 
 * Please install and test the software in your environment before mass deployment
 * We encourage you to read and follow our security advisories.
 * This release does NOT directly include the OpenVPN feature in firmware file anymore. If you wish to use this feature
please make sure you understand all security implications and follow this link after installing the software.

Download Links & Installation

Please make sure you have read the below information (release notes & known issues before installing this software on your device.

Firmware images

 Important upgrade/downgrade instructions:
 * Any phone running an 8.9.3.x or higher firmware should not be downgraded to a version below 8.7.5.44.
 * This may lead to a deadlock situation where the firmware works, but the phone cannot be updated anymore at all!
 * All versions lower than 8.7.5.44 are affected by this update procedure issue.
 * Only option left to get out from such deadlock situation is to use the network recovery procedure as described in our support How-to
 * If the downgrade is mandatory, use the 8.7.5.44 as an intermediate firmware downgrade step, before you finally install the desired/known as affected version!
 * Please note: if you experience the deadlock situation do not open an RMA case, as this is not a hardware/flash issue! 

Snom 7-series

Phone Model File Size MD5 Checksum File Name
Snom 710 / D710 ~ 14MB 1faa82624d641e95af58b3e6da084264 snom710-8.7.5.35-SIP-r.bin
Snom 715 / D715 ~ 22MB ba2543374a7c48b144a7e8e57be17e6b snom715-8.7.5.35-SIP-r.bin
Snom 720 ~ 23MB 78d7e1ef486ed45fc773192b42e9aa05 snom720-8.7.5.35-SIP-r.bin
Snom D725 ~ 24MB 158ae5b2bd60aca9daa4f25ce381c63b snom725-8.7.5.35-SIP-r.bin
Snom 760 ~ 27MB 00374603ce118abcad8b1966b39319a8 snom760-8.7.5.35-SIP-r.bin
Snom D765 ~ 28MB aea73ef6c0dd95ce841f34f2040a5e14 snomD765-8.7.5.35-SIP-r.bin

Snom 8-series

Phone Model File Size MD5 Checksum File Name Note
Snom 820 ~ 20MB f9d841e41476a4d7a077781ec93e1f2b snom820-8.7.5.35-SIP-r.bin Due to Snom 820 EoL: not tested, no support – use on your own risk, in case of upgrade issues please see: Recovery Update Description
Snom 821 ~ 24MB 4cef5d0fca77aaf2190c4e3979779465 snom821-8.7.5.35-SIP-r.bin
Snom 870 ~ 25MB dac8774db3bf704076b10818c2c3baac snom870-8.7.5.35-SIP-r.bin

Snom 3-series

Phone Model File Size MD5 Checksum File Name
Snom 300 ~ 3.2MB 247cced21c34b16eeaaa80568594d213 snom300-8.7.5.35-SIP-f.bin
Snom 320 ~ 3.2MB b6fe752335b825483a4727654b0accba snom320-8.7.5.35-SIP-f.bin
Snom 370 ~ 5.6MB 4a575b775a997e78f8b439f006d999ae snom370-8.7.5.35-SIP-f.bin
Snom 370-VPN ~ 6.7MB 02a6f4dcfca6c12bd44db71c9daf626e snom370vpn-8.7.5.35-SIP-f.bin

Snom MP and PA1

Phone Model File Size MD5 Checksum File Name
Snom MP ~ 18MB 8f8a1f7ed7a8f5fa824376e15d5a08b9 snomMP-8.7.5.35-SIP-r.bin
Snom PA1 ~ 3.2MB 35ee890e7f2db8ecad24a680cc15a27a snomPA1-8.7.5.35-SIP-f.bin

VPN Feature

Since Firmware version 8.7.5.17 the VPN feature is no longer shipped with the default firmware due to security considerations. If you want to enable the VPN feature you have to install the VPN patch.

Important note for the Snom370 OpenVPN Users: if you want to keep the VPN feature on the Snom 370 after the upgrade you must use the VPN-enabled firmware binary.


Installation Instructions

Right-click on the appropriate link for your device and choose Copy shortcut:

Open the Web User Interface and navigate to the Software Update page

Paste the link into the Firmware field

Web User Interface -> Software Update -> Firmware

Press Load

--> The Device reboots and starts the software update.

Note: Do not disconnect the power at any time during this process!

Check your firmware version afterwards

Release Notes

The list below describes the changes since the last published release 8.7.5.17 for all models listed above.
(please note: 8.7.5.28 is a limited release - 7xx / D7xx and 821 only)

Features:

REFERENCE-ID TYPE DESCRIPTION
SAP-271 ADD: On Snom 710 / D710, 715 / D715, 720, D725 - Messages (IM) are also displayed & updated in Connected State. If messages are received, they now take precedence in idle & connected, plus support for auto-scrolling of long messages.
SCPP-6799 ADD: TR-069 Base64 encoding of :X_000413_GetWebContent data in response. Implementation of a general base64 encoding for all X_000413_GetWebContent requests, - not only for image or binary data but for all data returned.
SAP-65 Epic: Built-in Bluetooth support in Snom D765, see: supported / approved BT headset list
NONE ADD: RTCP-XR voice quality collector can be configured per identity, plus it can be decided if the corresponding outbound proxy should be used for the collector or not
SCPP-5406 ADD: Circular diagnostic logging on USB stick (SD card in MP). Allows continuous recording of PCAP, SIP-Trace and SYSLOG (free-selectable) to USB, plus option for a pass phrase to encrypt the files using an AES 256-bit CBC cipher, see Category: USB
NONE ADD: If the syslog on USB stick (SD card in MP) feature is enabled, the log level can be set via a file named syslog.lvl on the USB stick. The phone reads the first byte from the file and uses the values from '0' to '9' for the loglevel, other values are ignored. See USB-SYSLOG
NONE ADD: Firmware update possible via USB stick (SD card in MP). See USB-FW-Update
SCPP-4507 ADD: New timezones for Colombia and Ecuador added.
SCPP-6582 ADD: Support for Greek dial tone scheme


Fixes:

-=Security=-

REFERENCE-ID TYPE DESCRIPTION
SAP-222 UPD: Support for Public CAs: Iden Trust (issuer of: Let's Encrypt), Baltimore Cyber Security (issuer of: Verizon Public SureServer), GoDaddy. (few CA's expiring 2015 are removed)
SCPP-6472 UPD: Support only modern Cipher Suites in Server Side TLS. TLS 1.2 ciphersuites reduced from 90 to 42 oriented towards Mozilla Intermediate (Note: more details planned for documentation)
SCPP-6400 UPD: Remove RC4 ciphers from OpenSSL stack (see RFC 7465, note: NULL ciphers are already disabled by default on OpenSSL stack)
SAP-112 FIX: Extended security check on http_proxy and vpn_netcatserver setting. (Not mandatory, if already taken into account: How_do_I_secure_my_phone? )
SAP-158 FIX: Security.htm (http://phone-IP-address/security.htm) web user interface page did not show up after settings reset
SCPP-6353 FIX: Unable to logout from the WUI (web user interface) in specific case if 'admin_mode_upon_http_login' is enabled

-=Network Protocol=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-6300 FIX: LLDP: phones did not defend / detect IP in its own VLAN. In networks featuring Proxy ARP, ARP packets transmitted over the whole network, the LLDP VLAN managed Snom IP conflict detection did not work.
SAP-129 FIX: Align DHCP IPv6 (DHCPv6) handling with default of dhcp_v6 - off --> IPv6 switched off completely
NONE: REV: Re-enable ethernet link detection for snom MP by default
SAP-104 UPD: Default value of ip_frag_enabled should be on --> OOB support for IP fragmentation. Recommended read: IP frag
SCPP-6878 FIX: Default value of ip_frag_enabled (on , see above SAP-104) was not initially applied. A workaround till the fix was: changing the setting to off then back to on and then rebooting the phone.
SCPP-6358 FIX: Snom 710: 802.1x EAP pass-through is not working using VLAN setup via LLDP
SCPP-5810 FIX: Snom 710: 802.1x EAP EAPOL Start packet received on the LAN port should be discarded and not forwarded
SCPP-6343 FIX: Snom 7x5, D7x5 & D3x5: 802.1x EAP pass-through is not working using VLAN setup
NONE FIX: Prevent additional link-down on snom 720 & 760 in advertising gigabit ethernet

-=Provisioning=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-6753 FIX: TR-069: HTTP authentication - must submit lower case according to RFC 2617 for realm in str("REALM=\"")
SCPP-6440
Issue:
Environment:
Solution:
Lost support for path in DHCP option 66, due to aligment with RFC 2132 (DHCP option 66 contains the IP address or the hostname)
All redirection & provisioning solutions, distributing the path and maybe file-name info via DHCP option 66 (e.g. cannot use option 67), (irrelevant of 43 encapsulation is used or not).
Implemented a back- & forward-compatible handling for 66 / 67, covering RFC 2132 and none-RFC 2132 e.g. 66 with path and with/without file name
SCPP-6646
Issue:
Environment:
Solution:
Redirection and/or provisioning are broken as phones stop replacing the {mac} system variable in a given path e.g. http://host.domain.com/{mac}/snom.htm since curly braces are percent-encoded.
All redirection & provisioning solutions using the {mac} variable in paths e.g. provided by DHCP 66/67 (irrelevant of 43 encapsulation is used or not).
Stop percent-encoding for variable / reserved characters, here esp. the curly braces.
SAP-90
Issue:
Environment:
Solution:
XML phonebook feature (e.g. via Action URL) is broken by percent-encoding of e.g. Semicolon, Equal sign, or other reserved characters, see RFC 3986
Basically all solutions that rely on Action URL's with reserved characters like:  ; or = for example
WebUri path segments will be encoded as specified by RFC 3986
SCPP-6368 FIX: Provisioning of backlight settings (use_backlight, backlight, backlight_idle) are not effective immediately
SCPP-5840 FIX: TR-069: Several Parameters are rejected
SCPP-6288 FIX: TR-069: On new bootstrap without REBOOT TR111 Gateway info lost

-=Firmware Update=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-6662 FIX: Align rescue mode factory reset with factory reset performed by web / phone user interface (ensuring factory-defaults)

-=SIP Signaling=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-6884 FIX: Busy Lamp Fields stop working / BLF SUBSCRIBE closed after periodic provisioning. The phone sends an un-SUBSCRIBE (Expire: 0) after periodic provisioning / setting refresh. Observed only if BLF value was just ext.- / user- part e.g. 123. Provisioning a full SIP-URI e.g. sip:123@192.168.1.42 or sip:123@hostname.local worked as expected. Fixed by the corrections in SCPP-6579 below.
SCPP-6806 FIX: In transfers / attended transfers the Caller ID is not updated if the UPDATE info is given in P-Asserted-Identity. The transfers work, but display continues to show initial connection info.
SCPP-6263
Issue:
Environment:
Solution:
In case a re-invite doesn't contain the direction attribute, the phone was sending incorrect Connection Information (c): IN IP4 0.0.0.0. & port: 0 in SDP.
E.g. Cisco Call Manager v.10.0. and feature: "Play music during hold:" in "Advanced Settings-Audio" is activated. The CCM responds with an "inactive" to the SDP info above, leading to no MoH on first Hold, but works on second attempt.
Implemented a new setting: remote_3264_hold which is on per default to support a remote side supporting RFC 3264 style hold when a=sendrecv is missing in SDP. To keep the Hold signaling as specified in RFC 2543 just turn it off.
SCPP-6678
Issue:
Environment:
Solution:
The hash / number sign: # is submitted percent-encoded (escape characters) if configured or provisioned on e.g. BLF Fkey or Ext. Example symptom: BLF pick up and speed dial e.g. can be broken.
All setups / solutions, configuring or distributing a value to BLF / Ext. / speed dial in a form that includes a # sign, e.g.: 23#45 . In that cases the phone will send an INVITE to URI sip:23%2345@... While this behavior is aligned with RFC 3261 - it may not be supported or maybe handled as an unexpected exception by the systems.
UPD - New setting to implemented a back- & forward-compatible handling that can be controlled per identity via: number sign encoding - Default is: on , to be out-of-box compliant with RFC 3261
SCPP-6579
& SCPP-6904
FIX: Dialing & subscribing of alphanumerical numbers (values that begin with a letter) in general was broken (via phone and web user interface), e.g phone subscribed to @p123 (or speed dialed just: INVITE sip:p123) if only p123 was entered or provisioned the phone performed an DNS query on the alphanumeric name. By dialing or provisioning a full SIP-URI with the alphanumerical number e.g. sip:p123@192.168.1.42 or sip:p123@hostname.local worked as expected.
SCPP-6350 FIX: REGISTER request contains the following invalid header: X-Real-IP: {x-snom-adr} , due to missing address substitution
SAP-139
Issue:
Environment:
Solution:
REGISTER requests may fail as they contain the following invalid header: WWW-Contact: <https://%7Bx-snom-adr%7D> due to curly braces being percent-encoded, like in SCPP-6646 (provisioning)
SIP-solutions that expect /require a valid WWW-Contact header
Stop Percent-encoding for this header / reserved characters.
SCPP-6478 FIX: DTMF broken by loss of DTMF RFC 2833 negotiation in SDP answer 101 telephone-event, if user_full_sdp_answer is off
SCPP-5989
Issue:
Environment:
Solution:
After holding (or attempt to transfer) a call the phone sends a BYE and shuts down the call, due to SDP answers with amount of m lines not fit the offer (e.g. m=video, or two "m=..." lines in SRTP/SAVP). In case of RTP/SAVP:optional & RTP Encryption:on - the phone immediately closes the call.
SIP-solutions aren't full RFC 3264 compliant, e.g. video-enabled IP-PBX or SRTP / SAVP activated IP-PBX, others
UPD - New setting allow_mismatched_sdp_answers allows SDP answers whose m lines are a subset of the offer (off by default, RFC 3264 compliant OOB, out-of-box).
SCPP-6337 FIX: Transfer / Attended Transfer may fail, as SIP stack does not correctly distinguish URI parameters from header parameters in specific headers (To/From/Contact)
SCPP-6743 FIX: incoming 603 Decline is handled as Busy Here, - no 603 code and / or corresponding message in phone display
SCPP-6578
Issue:
Solution:
Codec G729 (annexb=no) related calls from e.g. a Cisco IP Phone or other equipment (Voip GW, etc.) are aborted by caller, due to missing fmtp SDP line in response
Adding fmtp line to response even if no rtpmap line is present in received SDP
SCPP-6396 FIX: SIP-Subscriptions provisioned / configured via XML Definition get lost
SCPP-6534
Issue:
Environment:
Solution:
Caller ID update (SIP INFO) displays the prefix: sip:
E.g. FreeSWITCH (see: mod_sofia.c#1702)
Implement a back- & forward-compatible handling for invalid To:/From: header used for caller id indication via SIP INFO. No action required if mod_sofia.c#1702 might be updated in the future.
SCPP-6517 FIX: SIP IPv6 grammar must contain the mandated delimiters for IPv6 reference (see RFC 5118 & RFC 3261, the IPv6 reference in the R-URI does not contain the mandated delimiters for an IPv6 reference ("[" and "]")
SCPP-6476 FIX: Safe transfer fails in certain SIP environments, due to Microsoft (Lync/SfB) header ms-sensitivity=private-no-diversion in Refer-To
SCPP-6674
Issue:
Environment:
Solution:
SIP invites via UDP with a certain size can cause hard to manage / handle fragmentation
Networks / solutions using SIP via UDP and facing challenges with fragmentation
Reducing the SIP invite size by removing unused / less common codecs from the default setting (affects new production or F-reset devices - all codecs supported can be re-added, if needed, of course, see Codec and Codec priority, note: page update pending)
SCPP-6377 FIX: If servertype = broadsoft, no headers Required: timer or session refresher are sent, just supported: timers
SAP-113 FIX: ecma TR/87 uaCSTA behaviour of optional 'prompt' and 'doNotPrompt' was always treated as 'doNotPrompt' (zero-interaction on-speaker-call attempt)
SCPP-6383
Issue:
Solution:
Voice quality reports (VQReport) broken, due to wrong format and value of the stop timestamp in the RTCP-XR report, Jitter / Packet loss is always reported as 0
Full refit & maintenance of RTCP, RTCP-XR, RX_Pkts_Lost, Remote_Rx_Pkts_Lost, Timestamps, and BYE values
SCPP-6714 FIX: Voice quality report (VQReport) is missing in SIP PUBLISH

-=Audio=-

REFERENCE-ID TYPE DESCRIPTION
SAP-244
Issue:
Environment:
Solution:
One way audio after hold / unhold was pressed (only FW 8.7.5.28 September 2015 limited release, please consider this version as deprecated see end of page)
SIP-solutions with central MoH in receive-only
In recently introduced substream handling (only public version affected is FW 8.7.5.28) the state of substream was not updated (from hold to unhold, rec-only to sendrec). Solved, substream now updated, in FW 8.7.5.30 and higher.
SCPP-6316 FIX: Holding reminder heard by connected party, solved on Snom 715/D715,725/D725,D765,D375, still open for 710/820 see: Known issues - SAP-220
SAP-184 FIX: On Snom 870 or 821 receiving an Invite, the user had no audible ringing / ringtone was not played on rare occasion.
SCPP-5933
& SCPP-6648
FIX: Choppy audio on synthesizer tones, eg. ringing, dial tone, ring back tone, hold (Snom 715/D715,725/D725,D765,D375)
SCPP-6258 FIX: DTMF codes stop working ( no DTMF tone will be heard , nor DTMF codes will be sent in RTP) until a reboot is performed
SCPP-6680
Issue:
Solution:
Static sound during calls in "heavy" Jitter affected scenarios (Snom 720,760 & MP)
Jitter buffer tuning and optimization for Snom 720, 760 & MP
SCPP-6397 FIX: No audio or just noise, as phone changes codec from g729 to g726-32 automatically (no signaling), if g726-32 is set before g729 on codec priority list
SCPP-6522 FIX: Snom 7x5 / D7x5 no audio or one-way audio with G.729 codec
SCPP-6676
Issue:
Environment:
Solution:
SRTP calls only, no audio in a call after approx. 1hr 30min when hold/unhold was pressed
SRTP enforced / optional SRTP solutions
SRTP roll over counter must not set to 0 after hold/unhold
NONE FIX: SRTP calls only - with centralized MoH streaming, Transfers (B xfer's A to C) may result in a one-way audio. A can't hear C.
SCPP-6318 FIX: Snom 720, 760: Incomplete audio after 3-way conference resume
SCPP-6249 FIX: SRTP calls only, Snom MeetingPoint: Distorted audio in a 3-part conference using G.729. MP no longer allows conference with encrypted G.729.
SCPP-6553 FIX: Audio indication for call waiting (CW / CWI) stops frequently (until a reboot is performed)
SCPP-6528 FIX: Turn off cw_dialtone had no effect. On/Off always results in stuttered dialtone followed by a normal dialtone.
SCPP-6524 FIX: Snom 7x5 / D7x5 Bellcore tones fail to properly playout (missing ring splash / short single ring, visual indication only)
SCPP-6674 UPD: remove unused / less common codecs from the default setting (see SCPP-6674 in SIP signaling section, plus Codec and Codec priority, note: page update pending)

-=User Interface=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-6842 FIX: Call history did not reflect transfered calls. While Caller ID in phone display was updated correctly, the call lists remained to the original / initial Caller-ID. E.g. creates trouble for call-back attempts. Now call list for received calls will contain all remote participants with correct duration / time.
SCPP-6870 FIX: If the phone is blind transferred and user decides to hang up (go onhook), it did not fully returned to idle state. Instead it remained in edit / enter mode.
SCPP-6835 FIX: Manual IP setting input was broken. Entering of device IP address was limited / (pre-) defined by the previous e.g. DHCP given IP. Other setting input contexts e.g Netmask, Gateway, DNS server had identical or similar "pre-masking" issue.
SCPP-6519 FIX: Phones showed an unusable Fkey for BLF List / Monitor Call in Connected State. Now its only displayed, if BLF is configured.
SAP-273 DEL: Remove F_REC / F_REC(not:Conference) in all defaults for Call Screen Fkeys on connected variants (note: page update pending). Of course can be provisioned, where it is required.
SCPP-6844 FIX: Conference (soft key: F_Conference) is moved to page two when handset mode is activ. Appearing +Spkr key scrolled the Conf.On key to next page. Removing F_REC, see before at SAP-273 alleviated the problem.
SCPP-6695 FIX: Auto Redial was offered quite delayed and not in handset mode. CoB option took too long to show up, the user might go onhook already. In addition: if handset was used, phone offered the "Edit_Number" state and showed CoB after going onhook. Other corrections in this context: a held call was preventing the auto-redial prompt from being displayed and retrieving a held call would cancel auto-redial.
SCPP-6701 FIX: The Icon / Logo URL Tag in MenuItem needs to be ignored by non-graphical devices (e.g. 300, 720, MP) otherwise the display shows the URL(s). Example: <Icon>http://192.168.1.42/logo.png</Icon> in SnomIPPhoneMenu (note: page update pending)
SCPP-6828 UPD: Snom 870 presented the old Snom logo in the analog full screen clock. For consistency the new logo is now also shown on this clock.
SCPP-6602 FIX: In directory, edit screens and other contexts, the lower part of letter "g or j" (likely others too) was slightly cut off. In addition the sort category name was not perfectly centered (e.g. Title). Now the presentation of sort categories is redesigned to an more efficient list view. The graphic that overlayed the letters lower part in e.g. edit screens was corrected for a better alignment.
SCPP-6401 FIX: Wrong date is displayed in certain time zones (NZ, US Pacific, Australia, others). UTC offset was not taken into account for affected time zones.
SCPP-6549 UPD: Never show "Provisioning failed" to user via phone user interface (redirection / prov. permanent or temporally out-of-service, or unreachable, users get confronted with warning which they are not responsible for / related to)
SCPP-6171 UPD: Remove Network Wizard (ipv6/vlan/... ) after initial reset of the phone. Besides IPv6 is switched off completely (see SAP-129, Network Protocol), users get confronted with network related settings which they are not responsible for / related to)
SCPP-6523
& SCPP-6349
Issue:
Hint:
Solution:
Multiple cancels required to leave an XML menu, XML menu closes automatically (Transfer / Blind Transfer) or expected result of XML minibrowser query are available but don't show up (looks like missing display refresh)
On http://phone-ip-address/minibrowser.htm?show=STATE you can see the minibrowser-stack growing.
Improve control over Minibrowser-stacking (intro of a new unique identifier "document_id" allowed in all SnomIPPhone...-tags except in SnomIPPhoneBatch, documentation pending)
SCPP-6867 FIX: The separator / edit dialog restrictions (digits / alpha & amount limits) and inputtype where kept / copied from one edit-screen to another (e.g. Time to Displayname).
SCPP-6412 FIX: If DND is activated the DND overlay (symbol & text) is present in call history menu, making it difficult to read.
SCPP-6549 FIX: Disconnected screen is indicated too late, showing wrong disconnected party
SCPP-6416 FIX: Snom 370: Dialing of hash (#) key doesn't work. Results in space instead of hash.
SCPP-6360
& SCPP-6372
Issue: Snom 870: in some menu dialogs incorrectly labeled virtual keys show up, like F_OK and F_CANCEL, F_ABORT
SCPP-6371 FIX: Snom 870: Unexpectedly masked dialed number with an asterisk (*) in call screen
SCPP-6406 FIX: Snom 870: Function keys F3 does not work for XML Minibrowser properly
SCPP-6508 FIX: Photo (caller picture ID ) stored in internal phone book was not displayed on the phone user interface / call screen
SCPP-6417 FIX: The virtual keys screen was auto-closed after around a minute idle time.
SCPP-6294 FIX: Don't offer contrast menu for Snom MeetingPoint.

-=Web User Interface=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-6826 FIX: + sign was not accepted for a contact number via web user interface. E.g. user attempted to add a contact with +4930398330 the + was removed from the number.
SCPP-5938 UPD: Increase of onboard system Syslog size in web user interface: Snom 300/320/PA1: 200 entries, Snom 370: 300, all other models: 2000
SCPP-6821 FIX: XML definition for function key was broken. Web user interface showed its own source code due to a destroyed innerHTML.value structure, with a certain XML definition.
NONE FIX: Some fkey pictures on fkeys web user interface (WUI) page of snom300 were missing.


-=Language Support=-

REFERENCE-ID TYPE DESCRIPTION
NONE UPD: Updated Greek language translations
NONE FIX: Japanese language changes
NONE ADD: Greek phone user interface (PUI) language added


-=XML Minibrowser=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-6379 FIX: XML-Browser: {index} is always 0, in SnomIPPhoneDirectory / SoftKeyItem scenarios the devices always replace the selection with 0.


-=LDAP=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-6282 FIX: LDAP max hits default of 50 was also the maximum value for all models, - now aligned with the documented valid value.
SCPP-6488
& SCPP-6618
& SCPP-6763
Issue:
Environment:
Solution:
The LDAP search string or the current marked result was auto dialed after a few seconds (given timeout), cause the XML Dialplan was applied during LDAP search. In case an LDAP result was dialed by user before the timeout ends, the user initiated call was placed onhold by the second auto dialed attempt.
Solutions using LDAP combined with an XML Dialplan containing timeout="value in seconds"
Disable application of XML Dialplan during LDAP search
SCPP-6761 FIX: LDAP static filter values are replaced with * . E.g. an LDAP search filter is configured with (&(memberof=a)(cn=%)) the phone sends a wrong LDAP request like: (&(memberof=*)(cn=*))
SCPP-6393 FIX: Malformed LDAP searchRequest with LDAP predict text enabled (T9 permutations)


-=Other=-

REFERENCE-ID TYPE DESCRIPTION
SCPP-6551 FIX: CSTA via HTTP was broken. Sending an CSTA body to device webserver /csta interface results in a "serviceNotSupported CSTA error" response.
SCPP-6531 FIX: Fixed volume key event handling for plantronics bluetooth headset


Known issues

The following is a list of issues that are known to appear with this release. Please DO NOT open support tickets reporting these issues.

   General
               SCPP-6299 Replacing handset does not return phone to idle when remote is busy
               SCPP-6295 Fast redial not working (only if a dedicated redial key is used)
               SCPP-6314 Wrong local tone played when dialling '*' or '#' key (only if tone scheme is Great Britain)
               SCPP-6317 Phone shows ethernet disconnect warning when W-Lan is in use
               SCPP-6351 Headset Jabra Pro 935 via USB: headset can end incoming calls only by pressing the headset button twice
               SCPP-6356 Auto busy redial, after redial is interrupted, redialing is not shown in the display, but still enabled
   D715/D725
               SCPP-6334 D715, D725 ignores volume parameter from 'mc_address'
   D765
               SCPP-7288 D765: If paired with an Bluetooth headset which is unreachable during a boot the phone application continuously restarts.
                         Workaround: the Bluetooth headset should be reachable or un-paired before a reboot.
   710/820
               SAP-220   Holding reminder heard by connected party (now only Snom710 & Snom 820 remain affected, since 8.7.5.35)
   870
               SCPP-6370 PUI: Inconsistent symbols instead of text when adjust the volume on snom870
   MP
               SCPP-6301 Snom MeetingPoint web user interface (WUI) has action urls for onhook/offhook, but snomMP has no hook.
               SCPP-6298 Expansion microphone LED and key works unreliable (Snom MeetingPoint)
   Vision
               SCPP-6319 Cancel outgoing call via speed dial button on SnomVision
               SCPP-6320 Accept incoming call via speed dial button on Snom Vision

Support

If you have any issues with the firmware please do the following:

  • If the issues massively affect the service please downgrade back to the software version you were using before
  • As an end-user please contact your reseller or post your question in the snom forum
  • As a VAR please open a support ticket on out helpdesk

Archived 8.7.5.28 - September 2015

In case you are looking for the September 2015 Release 8.7.5.28 (limited model support). It is already in transfer for archiving, available here: Release 8.7.5.28 - September 2015
Please note: consider the 8.7.5.28 as deprecated, we strongly encourage you to update to 8.7.5.35!


Important Security Update for all non OpenVPN users. Please check Security update to be protected against known OpenVPN and script vulnerability issues.

complete Change Log V8
Change Log between 8.7.5 and V8.7.4
Change Log between 8.7.4 and V8.7.3
Change Log between 8.7.3.25 and V8.7.2
Change Log between 8.7.2 and V8.4
Change Log between 8.4.35 and V8.4.32
Change Log between 8.4.32 and V8.4.31
Change Log between 8.4.31 and V8.4.18
Change Log between V8.4.18 and V8.3
Change Log between V8.3.X and V8.2
Change Log between V8.2.35 and V8.2.29
Change Log between V8.2.29 and V8.2.11


Change Log between V8.2.11 and V8.2.1
Change Log between V8.2.1 and V8.1.3
Change Log between V8.1.3 and V8.0.12
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