FAQ/Why is the "Call Pick-up" tone not audible
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Answer
This pickup tone in firmware Version 7 is audible after 8 or so secs. This was done because of a customer request when frequent pickups are triggered and a call should be audible only if its really not picked up. Please try it and wait a few secs.
We might think about making the start time for pickup variable but that should be treated as a feature request.
Pickup indication is available again since 7.1.36/7.3.10 for snom360/snom370.
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Products > Features > Calling features > Call Pickup
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