FAQ/When I transfer a call, why do I hear dial tone and must wait for the other party to answer?

From Snom User Wiki

< FAQ
Jump to: navigation, search
Languages: English • Deutsch

Answer

With the latest Unified Communications environments, interoperability compliance required our snom phones to wait for a "200 OK" (Call is answered) from the phone receiving the transfer. Though, this is different behavior than in previous snom firmwares, it does allow the user to keep control of the call until the call in answered by the party receiving the transferred call.

Change phone back to previous behavior

Administrators can change the phone back to previous behavior by changing the following setting:

Also, the following setting works in tandem with the "Release Transferred Party On" to offer even more control when transferring calls:

Personal tools
Interoperability