FAQ/What special key codes are available on Snom phones

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Reboot the phone

The recommended method to reboot the phone is by using the web interface (Advanced - Update - Reboot) or the phone menu (Settings / Menu - Maintenance - Reboot). If this is for some reason not possible, you can use one of the following keycodes:

**##
or
**#*

Factory reset on the 3xx phones

On the 3xx phones it is possible to use keycode:
* Volume Up * Volume Down #
to factory reset the phone. See more information here: FAQ/How_can_I_set_the_phone_back_to_admin_mode_or_factory_defaults_respectively

Enter recovery menu on the 7xx/D7xx, D120, 8xx and D3xx phones

By pressing the #-key during boot on 7xx/D7xx, D120, 8xx and D3xx, you can enter recovery menu, which allows you to force factory reset or enter network firmware recovery See more information here: https://helpdesk.snom.com/support/solutions/articles/6000071238-how-to-reset-a-desktop-phone-to-the-factory-defaults-via-network-recovery

Enter network recovery on the on Meeting Point

By pressing the middle soft key during boot on the Meeting Point, you can enter network firmware recovery See more information here: https://helpdesk.snom.com/support/solutions/articles/6000071238-how-to-reset-a-desktop-phone-to-the-factory-defaults-via-network-recovery

Enter network recovery on the 3xx phones

When booting the 3xx phones the display shows "For TFTP Update. Press any key" and the countdown "3 - 2 - 1". While the phone is counting down from 3 to 1, you can press any number key to initiate the TFTP update. See more information here: https://helpdesk.snom.com/support/solutions/articles/6000071238-how-to-reset-a-desktop-phone-to-the-factory-defaults-via-network-recovery

Disabling service codes

The following setting can be used to disable service codes, see http://wiki.snom.com/Settings/support_service_codes

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