FAQ/What should I do if the "Location Profile" involuntarily changes?

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A "location profile" is a named set of normalization rules that translate phone numbers for a named location to a single standard (E.164) format for purposes of phone authorization and call routing. The normalization rules define how phone numbers expressed in various formats are to be routed for the named location. The same number string may be interpreted and translated differently depending on the locale from which it is dialed.

To keep the "Location Profile" from changing, type "default" into the setting file configuration for "user_dp_str". This can also be entered manually within the Web User Interface (WUI): Identity --> SIP --> "Dial-Plan String:" <default>

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