FAQ/The DECT registration does not open. What should I do?

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Answer

There are two possibilities:

First:

Probably something went wrong during the Firmware update.

In order to get the DECT registration open again, you will first have to downgrade the base station to version 9.4.12, then reboot the base station two times(!). After this wait till the handsets get connected to the base (Blue Screen). Once this is working, you can update again to version 9.6.13.

Here are both required firmware versions:

http://downloads.snom.com/fw/m9-9.4.12-a.bin

http://downloads.snom.com/fw/m9-9.6.13-a.bin

Second:

You have updated the FW to V9.6.2 or higher. From this version you have to accept the licence agreements to activate the DECT mode. Its findable by open the web interface.

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