FAQ/How to delete calls from missed call list after calling back

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Answer

This feature is currently not supported on snom phones. But as a workaround you can try to use a script, which uses php to trigger a call to be deleted from the missed calls list when you call back the respective number and the call gets connected. (if the call doesn't get connected at call back the number will not be deleted from the list)

Simple case - only delete the call from the local missed call list

You can use this option when you want to delete the call from the local missed call list after calling back.

Please use this at your own risk! This script is not a snom software and we do not guarantee that it will work as expected

To use the script, please do the following:

$username="admin"; //web interface username
$password="1234";  //web interface password
  • In the phone web interface, under "Action URL Settings" set "On Connected" to: http://YOUR_HTTP_SERVER_IP/missedcall.php?remote=$remote&ip=$phone_ip
  • Also make sure Use Flash Plugin is off: Preferences - General Information(Section): Use Flash Plugin

Multiple case - delete the call from the missed call list of several phones in the group

You can use this option when you are using hunt groups (also called ring groups) and when one of the phones in the group calls someone from the missed calls list back, you want the call to be deleted from the missed call list of all the other phones in the group.

Please use this at your own risk! This script is not a snom software and we do not guarantee that it will work as expected

To use the script, please do the following:

  • Download the following archive and unpack it in the root http folder on your own http server: http://downloads.snom.net/documentation/missedcall_multiple.zip
  • The script will access the web interface of your phone. In case you are using username and password to access the web interface of the phone, please edit the script here:
$username="admin"; //web interface username
$password="1234";  //web interface password
  • You also need to enter the IP addresses of the phone in the group:
//IPs in hunt groups. For example: we have two hunt groups:
//one hunt group with phones "10.10.12.193" and "10.10.12.161"
//one hunt group with phones "10.10.12.1","10.10.12.2" and "10.10.12.3"
$groups = array(array("10.10.12.193","10.10.12.161"),array("10.10.12.1","10.10.12.2","10.10.12.3"));
  • In the phone web interface, under "Action URL Settings" set "On Connected" to: http://YOUR_HTTP_SERVER_IP/missedcall_multiple.php?remote=$remote&ip=$phone_ip
  • Also make sure Use Flash Plugin is off: Preferences - General Information(Section): Use Flash Plugin
  • Please let us know your feedback: http://forum.snom.com
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