FAQ/How does displaying of MWI work on snom phones

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Answer

Let's assume we have 3 identities and 10 left messages for identity 1, 20 left messages for identity 2 and 30 left messages for identity 3.

Now it is important to note which identity was called first, second and third for the first time respectively. Let's assume the order is identity 2, 3 and 1.

The phone will now display "You have 20 messages"! Because the first called identity was identity 2. If you delete 1 msg the phone will display "19" messages waiting. And so on until all 20 messages of identity 2 are deleted. Then the phone starts displaying "You have 30 messages" for identity 3. If all of them are deleted the phone displays "You have 10 messages" for identity 1.

All this is independent of the active outgoing identity.

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