Accessories/Wireless Headset Adapter
From Snom User Wiki
Contents |
Documentation
Introduction
What does it do?
- Integrate headsets and snom VoIP phones.
- Answer and terminate call from headset device.
This feature is called Electronic Hook Switch (EHS).
Apart from the pure speech transmission EHS makes call acceptance possible directly at the Headset. By using EHS telephones and headsets of different manufacturers can be combined.
The snom Headset Interface Box supports both: Wireless headsets from GN Netcom as well as devices from Plantronics. This requires a corresponding connector at the Headset.
Which snom phones support the EHS and which firmware version is required?
- All phones which have the expansion module connector.
- PLEASE NOTE:
- Since the expansion module and the wireless headset adapter plug into the same connector, you cannot use both at the same time.
- You don't have to register the "Wireless Headset Adapter" in the phone menu. Just connect and restart the phone. It automatically detects the adapter.
Cabling
Supplied with the headset
- RJ11 cord (Mod 4/4): For the audio connection – Connected to the snom headset port and the wireless headset.
Supplied with the snom Headset Interface Box:
- RJ12 cord (Mod 6/6): For the connection between the snom UART port (Expansion Module connector) and the snom Interface Box.
- RJ45 cord (Mod 8/8): For the connection between the snom Interface Box and the GN Netcom Wireless headset (AUX port).
- 3.5 mm Stereo Jack: For the connection between the snom Interface Box and a Plantronics Wireless headset (accessory port).
Which models can operate with the snom Interface Box?
GN Netcom
- GN Ellipse, 8837-90-xx, GN Standard Interface
- GN6210, 6210-0x, GN Standard Interface
- GN9000, 9020-89-0x, GN Standard Interface – Product is End Of Life
- GN9120, 9120-XX-0X, GN Standard Interface
- GN9120, 9120-XX-1X, Extended Interface
- GN9330, 9337-508-10x, GN Standard Interface
- GN9350, 9356-607-10x, Extended Interface and GN Standard Interface
- Jabra T 5330, 5317-408-101, GN Standard Interface
Please set the operating mode to “DHSG” (if available).
Important note: To shift between RHL/DHSG/AEI (different EHS modes) make sure that the headset is placed in the base during this operation.
Plantronics
- CS60, 36995-02
- CS70N, 39448-02
- SupraPlus Wireless CS351N, 39986-02
- SupraPlus Wireless CS361N, 39261-02
Diffrence between standard interface and advanced interface
Unfortunately the standard headset interface is limited. The standard interface headset only listens for one command, and that is incoming call indication. It is not possible to control the headset from the phone and turn it on or off.
To do that the extended interface is needed. That is e.g. supported by the GN9350 headset. The snom Headset Interface Box supports both the standard and extended interface.
