Accessories/EHS Advanced

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Contents

Overview

Product Number: P/N: 00002362

Documentation

see Accessories/Documentation


Supported Phone Series

Following series/phones currently supporting EHS Advanced:

  • 3xx series (snom 300 with MAC addresses 00041328xxxx and higher)
  • 7xx: FW 8.7.3.6 and higher
  • 8xx series
  • D3xx series
  • D7xx series


Cabling

Supplied with the snom EHS Advanced

Picture Description

  • RJ12 cord (Mod 6/6).
    snom 320, snom 370 & D375: Connecting the port labeled EXT and the snom EHS Advanced.
    snom 300: Connecting the port labeled I/O and the snom EHS Advanced.

  • RJ45-RJ12 cord (Mod 8/6. For the connection between the port labeled EHS on the snom 870/snom 821 and the snom EHS Advanced.

  • Y-cord: If you are using a 3xx expansion module as well as the snom EHS Advanced, plug the RJ12 connector labeled "Telephone" into the EXT port on the snom 320/370 phone. Connect the RJ12 connector labeled "EHS box" to the snom EHS Advanced; connect the RJ12 connector labeled "Extension panel" to the expansion module.
    NOTE: EHS with hardware revision R3A/B is no longer compatible with the Y-cord! For this reason, the Y-cord is no longer delivered with EHS revision R3A/B.

  • Proprietary snom connector-RJ12 cable: For the connection between the proprietary snom port on Snom 7xx and D7xx phones and the snom EHS Advanced.
    NOTE: The cable is included in boxes labelled "snom EHS Advanced V2.0". If you have an older version (i.e., if there is no version number on the box) you can order the cable separately - see below.

  • RJ45 cord (Mod 8/8): For the connection between the snom EHS Advanced and the GN Netcom Wireless headset (AUX port).

  • 3.5 mm Stereo Jack: For the connection between the snom EHS Advanced and a Plantronics Wireless headset (accessory port).


Quick Installation Guide Snom EHS Advanced

Available separately

Picture Description

  • Proprietary snom connector-RJ12 cable: For the connection between the proprietary snom port on 7xx and D7xx phones and the snom EHS Advanced.
  • NOTE: The cable is included in boxes labeled "snom EHS Advanced V2.0". You need to order the cable (PN 0003383) separately only if you have an older version of the snom EHS Advanced (i.e., if there is no version number on the box).
  • NOTE: The footstand of the 7xx needs to be removed for connecting the cable. Look at the illustration in the Quick Installation Guide Snom EHS Advanced prior to plugging in the connector to make sure that you do it correctly.


Supplied with the headset

The 4P4C audio cable is NOT supplied with the EHS Advanced. It comes with the headset base station and is connected to the headset port on the snom phone.

Which headsets work with the snom EHS Advanced?

Please note that this is not an inclusive list. Headsets not mentioned here may also work with the snom EHS Advanced, but they have not been tested by snom.

Disclaimer for compatibility of third-party wireless headsets and wired USB headsets

The information contained in this list is merely meant to assist you in finding a wireless headset or a wired USB headset that may be compatible with your snom desk phone. Please test any headset you wish to use with a snom phone prior to purchasing the headset. snom disclaims any liability for the accurateness, completeness, and currentness of the information published in this list. Although due care has been taken in the compilation and presentation of the information on this list, the data upon which it is based may have changed in the meantime. In particular, but not excluding other possible factors, the software on the third-party product may have been modified unbeknownst to snom, resulting in restrictions to functionality up to and including loss of compatibility with the snom phone.

GN Netcom/Jabra

For the list of tested and approved Jabra headets please visit our dedicated page

Please set the operating mode to “DHSG” (if available). Important note: To shift between RHL/DHSG/AEI (different EHS modes) make sure that the headset is placed in the base during this operation.
Difference between standard interface and extended interface
Limitations of the standard headset interface: Headsets with the standard interface (like, for example, the GN9350) only listen for one command, and that is incoming call indication. It is not possible to control the headset from the phone and turn it on or off. To do that, you need a headset with the extended interface like, for example, the GN9350e. The snom EHS Advanced supports both the standard and extended interface.

Connecting to snom3xx, snom 820 and D3xx series

300 300 300

Connecting to snom 821 and snom 870

300

Connecting to snom7xx and D7xx

300
Note: Foot stand needs to be removed temporarily for connecting the cable.

(1) Headset, headset base station, and 4P4C-4P4C audio cable not supplied with snom EHS Advanced.

Plantronics

For the list of tested and approved Plantronics headets please visit our dedicated page

Connecting to snom3xx, snom 820 and D3xx series

300 300 300

Connecting to snom 821 and snom 870

300

Connecting to snom7xx and D7xx series

300
Note: Foot stand needs to be removed temporarily for connecting the cable.
Note: Please make sure to connect the cable as shown in the picture below.



Image:EHS_7xx.png

(1) Headset, headset base station, and 4P4C-4P4C audio cable not supplied with snom EHS Advanced.

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